Paramedic

Entertainment Places; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens Tampa Bay is seeking an EMT/Paramedic trainer to certify and mentor ambassadors, using approved SOPs and lesson plans to ensure safety and excellent guest service. You will observe performance, document training, participate in compliance drills, and help maintain a safe, fast-paced environment across assigned areas.

Applicants must be 18+, currently EMT/Paramedic at the park, in good standing, and able to train others in procedures and guest services with strong communication

Qualifications

• Must be at least 18 years old.
• Current EMT/Paramedic at the park and meeting all role requirements.
• In good standing with no severe corrective actions.
• Ability to train ambassadors in procedures, safety and guest services.
• Strong written and verbal communication for exceptional guest service.
• Ability to stay composed, multitask, and adapt in a fast-paced environment.

Responsibilities

• Deliver EMT/Paramedic training using SOPs, lesson plans and resources.
• Certify, test, audit, and document ambassador training per SOPs.
• Ensure ambassadors receive high-quality safety and guest service training.
• Observe performance and continuously augment training as needed.
• Model daily operations and park procedures in all training tasks.
• Support required compliance training, including evacuation drills and OSHA training.
• Maintain a safe work environment and identify hazards.
• Perform other duties as assigned.

Skills

Training delivery

Safety procedures

Guest service

Communication skills

Teamwork

Independence

Education

EMT/Paramedic certification

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Compensation Rate: $17.00/hr

What you get to do:

• Facilitate training using approved SOPs, lesson plans and other training resources provided to ensure ambassadors are comfortable working in their assigned area or with their assigned equipment.
• This training will certify, test, audit, and properly document, as required, the ambassadors training according to the Standard Operating Procedures of the assigned area or equipment
• Ensure that the ambassadors receive the highest quality training related to safety and guest service
• Observe ambassador's performance and supplement training on a continuous basis
• Role model daily operations and procedures in completing your responsibilities as an EMT/Paramedic
• Participate and assist with required compliance training, including evacuation drills and OSHA training.
• Maintain a safe work environment and identify potential safety hazards.
• Perform other duties as assigned

What it takes to succeed:

• Be at least 18 years of age
• Be a current EMT/Paramedic at the park and meet all the requirements of that role.
• Be in good standing (cannot have written warning or higher level of corrective action).
• Be able to thoroughly and effectively train new ambassadors in proper area procedures, safety procedures, and proper guest services
• Have strong written and verbal communication skills and be able to provide exceptional guest service
• Be able to maintain composure in stressful situations, multitask, make quick decisions, troubleshoot problems with training, and adapt to changes in a fast-paced work environment
• Be able to train on and properly use protective gear
• Be able to work independently with little to no supervision
• Be able to work in a team environment

The perks of the position:

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.