Paralegal Supervisor (Hybrid)

CareFirst, Inc.; Baltimore (MD); On-site; USD 88,000 - 183,000; Full time

Job summary

CareFirst, Inc. is seeking a Paralegal Supervisor to lead and train the paralegal team within the Office of Corporate Counsel.

The role involves supervising daily work, managing assignments, and ensuring high-quality legal support for attorneys and other divisions. The ideal candidate has extensive paralegal or supervisory experience, leadership skills, and a strong ability to analyze information, provide guidance, and work with senior leaders.

Qualifications

• 7 years paralegal or supervisory experience with 2–3 years of leadership experience.
• Bachelor's degree or equivalent work experience and a paralegal certificate.
• Preferred: 2–3 years supervisory experience.

Responsibilities

• Direct Paralegal Work: conduct legal research, draft documents, prepare filings, review documents for protected information, assist on contracting matters.
• Supervision: oversee paralegal team, assign workload, evaluate performance, ensure timely delivery, recruit and mentor staff.
• Leadership: develop efficient processes, train attorneys and staff on paralegal utilization, drive improvements.

Skills

Strong written and verbal comms

Team oriented

Independent work

Problem solving

Professional demeanor

Tech proficiency

Organization & multitasking

Customer service

Education

Bachelor's degree

Paralegal certificate

Tools

Adobe

Excel

Legal research software

Job description

Resp & Qualifications

PURPOSE: The Paralegal Supervisor is an advanced position for an experienced paralegal with a track record of leadership and management skills. The Paralegal Supervisor is responsible for the daily supervision and training of the CareFirst Office of Corporate Counsel's paralegal team, including management of paralegal team work assignments, individual paralegal goals and work expectations, paralegal performance, and development and training. In addition, the Paralegal Supervisor will provide advanced paralegal and legal support services to the attorneys and to other Divisions or Departments as directed by counsel, including investigating and researching complex legal matters; preparing legal documents; reviewing documents for legal issues; acquiring and analyzing information needed for legal issues and legal meetings; and otherwise assisting attorneys with the legal business of the Office of Corporate Counsel. The Paralegal Supervisor is expected to serve as a leader and coach, capable of building and managing an effective paralegal team, and a skilled paralegal who applies judgment, critical thought, analysis and thoughtful input on paralegal assignments with minimal guidance.

ESSENTIAL FUNCTIONS:

Direct Paralegal Work

Perform daily paralegal functions with an appropriate workload given supervisory responsibility. Paralegal duties will include, but are not limited to:

• Conducting appropriate legal research for attorneys; reviewing proposed legislation and regulations; researching legislative history; monitoring proposed and final regulations and bulletins; and preparing appropriate written documentation memorializing research results.
• Drafting documents such as memoranda, e-mails, bylaws, resolutions, meeting minutes, communications, investigations, internal reports and summary charts.
• Preparation and submission of timely filings and responses to external requests for documents and information, including collection of documents and records maintained by other departments and review of documents for protected information.
• Providing assistance on contracting matters under the direction of counsel.
• Performing other paralegal and legal administrative tasks as needed and assisting other members of the paralegal team and support staff.

Supervision

• Supervises the daily coordination and direction of Paralegal team, determining the appropriate balance of work/case assignments among the staff. Ensures work is completed in timely manner. Responsible for evaluations, time and attendance approval, compliance with training requirements, conflict management among paralegals, delegating, directing, and monitoring workload. Responsible for recruiting, hiring and facilitating the provision of training and mentoring to Paralegals.
• Determining the appropriate balance of work assignments among paralegal staff, and assigning and monitoring workload and assisting with prioritization of work.
• Evaluating, directing, and monitoring paralegal staff, and collecting feedback on paralegal performance from attorneys and other recipients of paralegal services.
• Ensuring the quality and timeliness of work by the paralegal team.
• With the Office of Corporate Counsel leadership, recruiting, hiring, facilitating the training of, and mentoring the paralegal team.

Leadership

• Working with the leadership of the Office of Corporate Counsel, serves as a proactive leader in developing an effective and efficient paralegal team, including:
• Analyzing and updating departmental process to support efficient and effective utilization of paralegals, and collecting, measuring and reporting on results from departmental processes.
• Training attorneys and other recipients of paralegal services on the proper utilization of paralegals, where appropriate.
• Evaluates business needs and makes recommendations for process improvement and information flow, and assists with the implementation of any such needs or processes.

SUPERVISORY RESPONSIBILITY:

This position manages people.

Education Level:

Bachelor's Degree or equivalent work experience and a paralegal certificate OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience:

7 years paralegal or supervisory work experience with 2 to 3 years of demonstrated leadership experience.

Preferred Qualifications

• 2 to 3 years of supervisory experience.

Knowledge, Skills and Abilities (KSAs)

• Strong written and verbal communication skills.
• Team-oriented, strong collaborator, ability to develop and maintain close working relationships both internally and externally, confident in dealing with senior leaders.
• Able to work independently with minimal oversight.
• Solves complex problems. Takes a new perspective on existing solutions. Exercises judgment based on the analysis of multiple sources of information to identify and recommend the best solution.
• Professional demeanor, can-do attitude.
• Proficiency with technology resources, including legal research software, Adobe, Excel, etc. and able to effectively use resources.
• Strong organization skills with the ability to prioritize among competing demands and ability to multi task.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range:

$88,488 - $182,507

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Office of Corporate Counsel I

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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