Paralegal, LegalTech & Customer Success (Remote)

Codekeeper; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Passionate and fun-loving colleagues

Startup mindset with growth opportunities

Regular team activities

Job summary

A leading LegalTech firm is seeking a motivated Paralegal with a talent for customer service. This remote role involves ensuring customer satisfaction, drafting legal documents, and providing tech setup support. The ideal candidate should possess excellent communication skills, be analytical, and proficient in web tools. Previous experience in customer success is preferred but not mandatory. Join us to shape the future of software escrow in a dynamic team where your contributions matter.

Qualifications

• Experience in customer success or a similar role preferred.
• Proficiency in drafting legal documents is needed.
• Exposure to a diverse set of companies is beneficial.

Responsibilities

• Ensure customers achieve desired outcomes using our product.
• Conduct legal research and draft legal documents.
• Handle customer requests efficiently and effectively.

Skills

Customer service skills

Analytical thinking

Attention to detail

Written English communication

Education

Familiarity with LegalTech concepts

Tools

Google Docs

Web tools

Job description

A leading LegalTech firm is seeking a motivated Paralegal with a talent for customer service. This remote role involves ensuring customer satisfaction, drafting legal documents, and providing tech setup support. The ideal candidate should possess excellent communication skills, be analytical, and proficient in web tools. Previous experience in customer success is preferred but not mandatory. Join us to shape the future of software escrow in a dynamic team where your contributions matter.