Paralegal - Legal Applications Liaison

Ward and Smith, P.A.; New Bern (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

Ward and Smith, P.A. seeks a Paralegal - Legal Applications Liaison in New Bern to collaborate with IT, practice management, and staff. The role focuses on evaluating software, maintaining templates, and supporting docketing and case management systems.

Ideal candidates understand legal processes, data management, and IT concepts. Proficiency in MS Word and legal software is required, with degree emphasis in information systems or paralegal technology.

Qualifications

• Understanding of legal procedures and data management.
• Ability to translate technical concepts to non-technical users.
• Experience supporting legal practice with technology.
• Strong MS Word and document templating skills.

Responsibilities

• Evaluate application programs to meet user and business needs.
• Create and maintain automated templates for the firm.
• Administer, support, and improve case management and docketing systems.
• Identify workflow improvements within practice sections and propose solutions.

Skills

Legal tech liaison

Technical communication

Data management

Independent & team work

Education

Bachelor's in Information Systems

Associate's in Paralegal Technology

Tools

Case management software

Docketing software

MS Word

Job description

Ward and Smith, P.A. is a growing full-service law firm with multiple offices throughout the Carolinas. We pride ourselves in providing quality services to our clients through a culture of teamwork and collegiality. We are seeking a Paralegal - Legal Applications Liaison to join our New Bern office.

The role of the Paralegal - Legal Applications Liaison is to work with the IT department, practice section management, and other key personnel to evaluate application programs and ensure that they meet the needs of users and business goals; create and maintain the Firm's automated templates; administer, support, and improve case management and docketing systems; and identify workflow improvements within practice sections and propose solutions.

The ideal candidate should have a strong understanding of how legal practice areas function and have a good working knowledge of legal procedures, data management, and information technology. A general understanding of Artificial Intelligence and AI models,

a general understanding of business process management and workflow design,

the ability to communicate technical information to a non-technical audience, proficiency in MS Office with expert level skills in MS Word required. Should be proficient in case management and docketing software. Must have the ability to work independently and in teams.

A bachelor's degree in information systems or an associate's degree in paralegal technology preferred. A strong paralegal or legal assistant with expertise in their legal practice and a proven ability to leverage technology can substitute for some of the technical requirements, but technical training will be required. Experience of 3-5 years in a similar role or 3-5 years of experience as a paralegal/legal practice supporting role with demonstrated expertise in legal software systems. One to two years of programming experience or experience using a low-code platform preferred. Expert level skills in MS Word required.

Ward and Smith, P.A. is an equal opportunity employer and values a workforce with widely varied perspectives and skillsets. Candidates from all backgrounds are encouraged to apply.