Bilingual Paralegal - Contract

SERJobs; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

SERJobs in Houston is looking for a dedicated individual to provide administrative and client support in immigration services. Key responsibilities include assisting clients with documentation, translating between English and Spanish, and maintaining case files.

The ideal candidate should have a high school diploma or equivalent, with practical experience in teaching or training, and a passion for helping underserved communities.

Qualifications

• Minimum of 3 years of teaching experience, preferably with immigrants.
• Experience in soft skills and life skills training preferred.
• Excellent written and verbal communication skills required.

Responsibilities

• Provide administrative support including scheduling and filing.
• Assist clients with documentation and immigration forms.
• Translate and interpret between English and Spanish.

Skills

Bilingual (Spanish)

Communication skills

Organizational skills

Experience with diverse populations

Problem-solving skills

Education

High school diploma equivalent

Associate degree or Paralegal Certificate

Tools

Microsoft Office

Job description

Responsibilities

• Provide administrative support to the DOJ Accredited Representative, including scheduling, filing, and preparing documents.
• Assist clients with intake, gathering documentation, and completing immigration forms.
• Translate and interpret between English and Spanish for clients, staff, and volunteers.
• Maintain and organize case files within the case management system.
• Greet clients and volunteers during in‑office information sessions and assist with workshops.
• Outreach and coordinate with community partners, churches, and referral sources as needed.
• Perform other duties as assigned to advance the mission of SERJobs.
• Assist in making recommendations to the Program Coordinator regarding program services.
• Stay abreast of best practices and changes of immigration law, regulations, and policies.
• Assist with development/management of program budget and be responsible for making requests for materials and supplies not to exceed approved budget expenditures.
• Work with program staff and the Program Coordinator to ensure program goals are being met.
• Under general supervision of the Citizenship Program Coordinator, be responsible for meeting all performance goals of the grant.
• Attend staff meetings and serve on committees, as required.
• Adapt to other duties as assigned as services grow and change.
• Analyze program and follow up to verify quality and ensure activities and services achieve stated objectives and outcomes; revise program goals and objectives to meet changing needs.
• Participate in solicitation of funding requests from outside sponsors.
• Create presentations, summaries, and other helpful materials to ensure better communication and company‑wide understanding of the program.
• Manage deadlines and progress across the team to ensure deliverables are met on time and within budget.
• Collect and analyze feedback from program participants to gauge satisfaction and success.
• Maintain accurate and complete records as required; maintain quality and timely data entry per grant specifications.
• Actively participate in regular staff meetings and trainings and aid development of positive team relationships.
• Provide support to other core programs, including cross‑training in other service areas, assist with special projects and other tasks deemed necessary to achieve overall goals.

Qualifications

• High school diploma equivalent; associate degree, Paralegal Certificate, or related field.
• Minimum of 3 years of teaching experience, preferably with immigrants.
• Experience in soft skills and life skills training preferred.
• Demonstrated flexibility and experience working with diverse populations and communities in need.
• Bilingual preferred (Spanish).
• Excellent written and verbal communication, strong organizational and administrative skills, and ability to manage multiple priorities.
• Computer literate in Microsoft Office and electronic communication.
• Able to work with general direction and with minimal supervision.
• Ability to effectively present information and respond to questions from program staff and members.
• Energy and enthusiasm for instruction.
• Genuine compassion for underserved and vulnerable individuals and families.
• Interest in working within a nonprofit or ministry‑oriented environment.
• Ability to represent SERJobs’ values with professionalism, empathy, and grace.
• Strong initiative, flexibility, and problem‑solving skills.
• Interest in pursuing a long‑term career in law, social justice, immigration services, or nonprofit work.
• Must possess strong leadership skills and be results‑driven and detail‑oriented.