Paralegal

Ketterer Browne Associates; Bel Air (MD); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Growth opportunities

Job summary

Ketterer Browne Associates in Bel Air, MD is seeking a detail-oriented legal intake coordinator to join our plaintiff’s law firm. The role supports client onboarding, paperwork drafting, and medical records coordination, with the opportunity for growth.

You will communicate with clients, manage deadlines, and collaborate with providers and lienholders. No prior legal experience required; we train the right person and offer a robust benefits package.

Qualifications

• Must multitask, stay organized, and pay close attention to detail.
• Strong communication skills and empathy in client interactions.
• Tech-savvy with MS Office and document handling; Salesforce a plus.

Responsibilities

• Intake new clients.
• Draft and follow up on new client paperwork.
• Communicate with clients to gather or provide information.
• Order and follow up on medical records.
• Review medical records.
• Assist with preparation of demand packages.
• Coordinate with providers and lienholders.
• Manage deadlines and case-related tasks.

Skills

Multitasking

Organization

Communication

Empathy

Attention to detail

Client service

Tools

Microsoft Word

Excel

Adobe

Salesforce

Job description

Job Details

Job Location: BEL AIR, MD 21014

Position Type: Full Time

Salary Range: $45,000.00 - $65,000.00 / year

Our small-to-medium-sized plaintiff’s personal injury law firm maintains a nationwide practice, with attorneys licensed in multiple states. We regularly consider candidates for both remote roles and in‑person positions at our Bel Air, Maryland office. The firm handles a wide range of personal injury practice areas, including motor vehicle collision, nursing home abuse, medical malpractice, premises liability, product liability, and medical device claims.

Responsibilities

• Intaking new clients
• Drafting and following up on new client paperwork
• Communicating with clients to gather or provide information
• Ordering and following up on medical records
• Reviewing medical records
• Assisting with preparation of demand packages
• Coordinating with providers and lienholders
• Managing deadlines and case‑related tasks

The position offers room for growth in responsibilities and compensation over time. We also offer a comprehensive benefits package.

Qualifications

The ideal candidate must be able to multitask, stay organized, and pay close attention to detail. Strong communication skills and empathy in client interactions are essential. Candidates should be comfortable managing multiple cases and deadlines simultaneously.

Embracing innovation is part of our culture. We integrate modern technology, including AI‑assisted platforms, into our daily workflows. Candidates should be adaptable, tech‑savvy, and eager to learn new systems. Proficiency with technology, including Microsoft Word, Excel, Adobe, and general document handling is required. Experience with Salesforce is a plus.

Legal experience is helpful but not required. The firm is willing to train the right candidate.