Paragon Intake Clinician I - BioPlus Specialty Pharmacy

Elevance Health; Mason (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

BioPlus Specialty Pharmacy, part of Elevance Health, invites applications for a Paragon Intake Clinician. This hybrid role blends in-office collaboration 1–2 days per week with flexible remote work to support productivity and work-life balance.

You will ensure accurate intake data, enter patient demographics, set up home services, and coordinate with clinical and reimbursement staff. Travel to worksites may be required.

Qualifications

• HS diploma or equivalent and 2 years nursing experience in infusion therapy.
• Current LPN/LVN or RN license to practice in applicable states.
• Home health, IV therapy, and case management experience preferred.
• Bilingual abilities preferred.

Responsibilities

• Obtains patient referral data quickly and documents it.
• Enters new patient information into the system accurately.
• Notifies pharmacy and reimbursement managers of pending referrals.
• Generates and tracks forms such as AOB and ABN.
• Communicates therapy and financial details to patients or caregivers.
• May require extensive travel to worksite and other locations.

Skills

Nursing experience in infusion therapy

Interpersonal & communication skills

Bilingual (preferred)

Education

HS diploma or equivalent

LPN/LVN or RN license

Job description

Paragon Intake Clinician - BioPlus Specialty Pharmacy

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

TheParagon Intake Clinicianwill be responsible for ensuring that intake information is accurate and complete. Responsible for entering patient demographics into computer database according to company policy and assisting in setting up any and all home services required for new referrals.

How you will make an impact:

• Obtains patient referral data as quickly as possible.
• Documents initial referral information.
• Notifies pharmacy and reimbursement managers of pending referral.
• Enters new patient information into computer system completely and accurately.
• Generates and tracks required forms – AOB, ABN.
• Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
• Communicates with patient/caregiver all applicable information regarding therapy and financial arrangements.
• Assists in effective communication between the patient and the company, including documentation of suggestions, complaints, and requests.
• May require extensive travel to worksite and other locations as necessary.

Minimum Requirements:

• Requires a HS diploma or equivalent and a minimum of 2 years nursing experience in a clinical specialty involving infusion therapy, including patient assessment skills, venous access skills, and emergency patient care.
• Requires a current, active, valid and unrestricted LPN/LVN, or RN license to practice as healthcare professional within scope of license in applicable state(s) or territory of the United States.

Preferred Skills, Capabilities and Experiences:

• Minimum of 1 year previous specialized home health experience preferred.
• Prior IV therapy/infusion experience preferred.
• Certification as a Case Manager is preferred.
• Bilingual preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.