Employer Industry: Healthcare Services
Why consider this job opportunity:
- Work from the comfort of your home within the United States
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and account resolution
- Comprehensive training and mentorship for staff development
What to Expect (Job Responsibilities):
- Identify and resolve routine outstanding claims under general supervision
- Generate and analyze reports to address patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments and reconcile necessary data
- Serve as a point of contact for customers and external vendors regarding inquiries
What is Required (Qualifications):
- High School Diploma required
- 1-2 years of related experience
- General computer skills with knowledge of word processing, spreadsheet, and email applications
- Detail-oriented with strong analytical and organizational skills
- Excellent oral and written communication skills to interact effectively with customers and management
How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare-related collections role
- Familiarity with database maintenance and reporting tools
- Ability to mentor and guide other staff members
- Strong team collaboration skills