Paper Mill Relief Team Leader - Frontline Operations Coach

Norpac; Longview (WA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401(k) match

Life Insurance

Employee Assistance Program

Paid Time Off

Floating Holidays

Paid Holidays

Job summary

IP NORPAC Mill in Longview, WA is seeking a Relief Team Leader to provide front-line leadership across crews and shifts in a safe, efficient paper mill environment. This developmental role prepares you for future mill leadership opportunities.

You will coach operators, manage outages, prioritize start-ups and shut-downs, and promote disciplined, continuous improvement while upholding safety and quality standards.

Qualifications

• High school diploma or GED; significant paper mill or related process-industry operating experience.
• Demonstrated leadership potential, sound judgment, ethical conduct and strong decision-making under pressure.
• Working knowledge of process operations, critical-risk controls, and safe-work systems.
• Ability to lead different crews, communicate expectations clearly, facilitate groups, resolve conflict, build trust.
• Proven planning, organization, follow-through, knowledge transfer, and ability to document processes and training materials.
• Business awareness to prioritize tasks by business, team, and individual needs.
• Adaptability and resilience with a variable schedule while maintaining leadership presence.
• Proficiency with Microsoft Office and mill systems such as Absorb, QIS, Aspen, SNAP, email, and reporting tools.
• Previous relief leadership, supervisory, troubleshooting, startup, shutdown, outage, or project experience is preferred.

Responsibilities

• Lead crews during Team Leader absences, training windows, vacations, outages, and other business needs.
• Direct shift priorities, staffing, handoffs, startups, shutdowns, grade changes, and responses to abnormal conditions.
• Model company values and reinforce policies, supporting decisions and accountability.
• Coach operators, provide timely feedback, and build crew leadership capability.
• Lead initial troubleshooting and coordinate with Operations, Maintenance, Reliability, and other groups; support root-cause learning.
• Monitor safety, quality, production, cost, and reliability; expedite issues as needed.
• Promote disciplined work practices, reliable methods, and continuous improvement.
• Demonstrate safety excellence and support Serious Injury and Fatality prevention initiatives.
• Coordinate with multiple departments to ensure safe, sustainable results.

Skills

Leadership

Communication

Decision making

Planning

Organization

Adaptability

Microsoft Office

Education

High school diploma or GED

Tools

Absorb

QIS

Aspen

SNAP

Microsoft Office

Job description

IP NORPAC Mill in Longview, WA is seeking a Relief Team Leader to provide front-line leadership across crews and shifts in a safe, efficient paper mill environment. This developmental role prepares you for future mill leadership opportunities.

You will coach operators, manage outages, prioritize start-ups and shut-downs, and promote disciplined, continuous improvement while upholding safety and quality standards.