PAP TECHNICIAN CNA MA OR LPN ORMOND BEACH FL

JC HOME MEDICAL; Ormond Beach (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

JC HOME MEDICAL in Ormond Beach, Florida is seeking a full-time PAP Technician to join their growing DME team. The ideal candidate will have experience in setting up CPAP/BIPAP devices, customer service in an office environment, and must be able to multi-task efficiently. Responsibilities include educating patients on device usage, daily communication with healthcare professionals, and ensuring compliance with insurance requirements. This position offers competitive benefits, including healthcare and paid time off.

Qualifications

• Prior experience in CPAP/BIPAP set-up and compliance.
• Experience in customer service in an office/administrative environment.
• Ability to navigate between multiple programs and multi-task on the computer.

Responsibilities

• Set up patients on CPAP/BIPAP and educate on proper usage.
• Daily communication with physician offices and hospital case managers.
• Call and schedule patients for setup of DME including PAP.

Skills

Customer service experience

Ability to multi-task

Bilingual English/Spanish

Education

CNA, MA or LPN certification

Experience in DME/home health intake

Experience in setting up CPAP and BiPAP

Tools

Computer skills

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job description

Seeking dynamic talented candidates to join our fast growing DME team!

We have an immediate opening for a full-time PAP Technician.

Candidate must have prior experience, especially in CPAP/BIPAP set‑up, compliance and re‑supply procedures, be able to navigate between multiple programs, multi‑task on the computer, answer phones and occasional travel required.

Responsibilities

• Set up patients on CPAP/BIPAP, educate on proper usage, cleaning, and the benefits of using the device.
• Set up the device based on doctors’ orders prior to setup.
• Daily communication with physician offices, hospital case managers, office administrative staff, respiratory therapists and company marketing representatives.
• Calling and scheduling patients for setup of Durable Medical Equipment (DME), including PAP and supplies.
• Inform patient of insurance compliance requirements.
• Fit patients with appropriate mask, ensuring comfort and maximum therapeutic effectiveness.
• Troubleshoot the machine, mask issues such as mask discomfort and leaks.
• Monitor compliance.

Requirements

• Customer service experience in an office/administrative environment.
• Ability to multi‑task and maintain a high level of accuracy.
• Experience in DME/home health intake (preferred).
• CNA, MA or LPN certification.
• Experience in setting up CPAP and BiPAP (required).
• Experience with computers.
• Friendly/outgoing personality and a passion for helping people.
• Preference given to bilingual English/Spanish.