PAP Specialist 8-4:30 CST Mon-Fri

Remote Jobs; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

A leading healthcare services provider is seeking a dedicated individual to ensure customers receive Positive Airway Pressure (PAP) equipment. Responsibilities include managing client compliance and preparing Medicare audit paperwork. Candidates should have a High School Diploma and at least one year of relevant experience. Strong communication skills and an understanding of HIPAA guidelines are preferred. Growth opportunities and a collaborative work environment are offered.

Benefits

Opportunities for career advancement

Supportive work environment

Engaging team activities

Qualifications

• One year of work-related experience in healthcare administrative, financial, or customer services.
• For senior level, two years of work-related experience and one year of exact job experience.

Responsibilities

• Ensure customers receive Positive Airway Pressure (PAP) equipment by scheduling appointments.
• Prepare and submit audit paperwork for Medicare and other insurance claims.
• Monitor and manage all clients using PAP devices.

Skills

Strong communication skills

Understanding of HIPAA guidelines

Ability to maintain patient confidentiality

Education

High School Diploma or equivalent

Job description

Employer Industry: Home Medical Equipment Services

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and compliance
• Engaging team activities with opportunities for mentorship and training
• Involvement in compliance training and educational programs

What to Expect (Job Responsibilities):

• Ensure customers receive Positive Airway Pressure (PAP) equipment by scheduling appointments for pickups and providing usage instructions
• Prepare and submit audit paperwork for Medicare and other insurance claims to ensure compliance with healthcare guidelines
• Monitor and manage all clients using PAP devices, encouraging compliance and understanding
• Develop and maintain knowledge of current home medical equipment products and insurance guidelines
• Collaborate with physician offices and internal teams to ensure timely documentation and education

What is Required (Qualifications):

• High School Diploma or equivalent
• One (1) year of work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management
• For senior level, two (2) years of work-related experience and one (1) year of exact job experience
• Exact job experience includes tasks in a Medicare certified home medical equipment, diabetic, pharmacy, or home medical supplies environment that routinely bills insurance
• Ability to maintain patient confidentiality and comply with HIPAA guidelines

How to Stand Out (Preferred Qualifications):

• Experience in a Medicare certified home medical equipment environment
• Familiarity with compliance training and healthcare documentation requirements
• Strong communication skills for educating clients and collaborating with teams
• Previous experience in a customer service role within healthcare
• Ability to identify trends and provide feedback for improvement