Panda Express Team Member

University of North Dakota; Grand Forks (ND); On-site; USD 17,000 - 24,000; Part time

Job summary

University of North Dakota is seeking a part-time Dining Services Student Employee. This non-benefited, on-campus role supports guest service, food preparation, and store operations in a dynamic dining environment.

The position requires UND student eligibility, ability to stand for 3–4 hours, and flexibility for day or evening shifts, including weekends. Training emphasizes food safety, sanitation, and teamwork.

Qualifications

• Must be a UND student eligible for on-campus employment.
• Able to stand for 3–4 hours and work day/evening/weekends.
• Able to follow instructions and work independently and as part of a team.
• Handle meat products in a commercial kitchen.
• Adhere to all food safety and sanitation requirements.

Responsibilities

• Provide exceptional guest experience through friendly service and ambiance.
• Greet guests and answer menu questions; handle questions and complaints effectively.
• Maintain a clean, safe, sanitary store environment and follow proper procedures for cleaning chemicals.
• Operate kitchen equipment and manage portions to ensure quality and presentation during service.

Skills

Customer service

Teamwork

Time management

Attention to detail

Stamina

Education

UND student

Job description

Salary/Position Classification

• 15.00 hourly, Non-Exempt (Eligible for overtime)
• 10-20 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

Duties & Responsibilities

Exceptional Guest Experience:

• Builds emotional connection with Guests through Food, Service & Ambiance
• Provides quality service to guests. Greets guests in a courteous and hospitable manner
• Provides requested information regarding the menu and handles guest questions and complaints effectively
• Monitors food quality and provides feedback to the Manager, Assistant Manager, and/or Cook

Store Environment:

• Maintains a clean, safe, and sanitary store environment in compliance with operations standards
• Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals
• Ensures compliance with all food safety, work safety, and sanitation requirements

Operations:

• Upholds high Operations Standards and being the Best
• Serves accurate portions from the steam table; manages steam table with fresh and presentable quality food and orders the appropriate amount of food during busy and slow periods
• Operates all kitchen equipment, including the Chinese knife and wok, following proper procedures and safety guidelines
• Organizes and properly stocks storage area for utensils and other food and nonfood items Follows all franchise policy and procedures

Minimum Requirements

• Ability to stand for 3–4 hours
• Ability to follow instructions
• Ability to work independently and as part of a team
• Ability to handle and prepare meat products in a commercial kitchen
• Compliance with all food safety and sanitation requirements (including PPE and grooming standards)
• Must be available to work during day hours as well as nights & weekends

Dining Services Student Employee Learning Outcomes

1. Customer Service Skills: Develop exceptional service skills that extend beyond basic customer service, emphasizing a positive attitude, meticulous attention to detail, and the ability to work cohesively with a diverse team.

2. Teamwork and Collaboration: Working in a fast-paced and diverse environment requires a coachable mindset, effective communication, the ability to remain calm under pressure, and strong cooperation with colleagues.

3. Time Management: Balance work responsibilities with academic commitments helps students develop strong time management skills.

4. Problem Solving: Handling unexpected situations and quickly finding solutions are crucial skills developed in this role. Critical thinking, strategic thinking, and taking initiative are essential to this position.

5. Work Ethic: Develop a strong work ethic through punctuality, reliability, taking initiative, and dedication to the job.

6. Interpersonal Skills: Enhance communication skills and the ability to work with a diverse group of people. Active listening, as well as verbal and nonverbal communication, are crucial to providing the best overall experience

In compliance with federal law, all persons hired will be required to verify identityand eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.