Palliative Care Coordinator - Mercy Springfield

MHM Support Services; Town of Springfield (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition assistance

Retirement plan match

Job summary

Mercy Hospital Springfield seeks a Palliative Care and Hospice Coordinator to oversee patient care across outpatient clinic, consult service, inpatient hospice, and outpatient hospice within the Hospice and Palliative Care program.

Responsibilities include attending care rounds and interdisciplinary meetings, assessing eligibility, maintaining compliance with Medicare/Medicaid and Joint Commission standards, and proficient use of the Epic EHR to ensure high-quality, compassionate care.

Qualifications

• RN with Associate's degree and current license in hiring state.
• BLS certification or completion within 30 days of hire.
• Ability to assess patients and develop care plans with strong communication.

Responsibilities

• Coordinate patient care within Hospice and Palliative Care program.
• Attend care management rounds and interdisciplinary meetings.
• Assess patient eligibility and conduct concurrent care reviews.
• Maintain knowledge of Medicare/Medicaid regulations and Joint Commission standards.
• Use Epic EMR effectively to document and coordinate care.

Skills

Patient assessment

Care planning

Pain management

Communication

Interdisciplinary teamwork

EHR (Epic)

Time management

Education

Associate's degree in nursing

Bachelor of Science in Nursing (BSN)

Tools

Epic EHR

Job description

Find your calling at Mercy! Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Position Details

Mercy Hospital Springfield - HUB Full-Time: Days Overview: The Palliative Care and Hospice Coordinator coordinates patient care within the Hospice and Palliative Care program, including outpatient clinic, consult service, inpatient hospice unit, and outpatient hospice. Responsibilities include attending care management rounds and interdisciplinary meetings, assessing patient eligibility and conducting concurrent care reviews, understanding Hospice and Palliative Care policies and regulations, working towards and/or maintaining accreditation through Joint Commission certification, ensuring service quality, effectively using the Epic system, and maintaining knowledge of relevant Medicare and Medicaid regulations, state licensing regulations, Conditions of Participation for hospice, Joint Commission and state standards, Quality Standards, QAPI, Medicare Compliance, and standards of practice for hospice and palliative care.

Minimum Qualifications

• Education: Associate's degree in nursing.
• Licensure: Is personally responsible for obtaining, and maintaining, a current RN license within the hiring state and/or compact licensure in which nursing duties are performed and must meet all state board of nursing requirements.
• Certification(s): Basic Life Support certification or successful completion of course within 30 days of hire.
• Skills, Knowledge Abilities: Proficient in conducting patient assessments and developing care plans. Strong understanding of pain management and symptom control techniques. Familiarity with Medicare and Medicaid regulations, state licensing regulations, and Joint Commission standards. Excellent communication and interpersonal skills to effectively interact with patients, families, and healthcare teams. Strong organizational and time-management skills to handle multiple tasks and prioritize effectively. Ability to work collaboratively in an interdisciplinary team environment. Proficiency in using electronic health records (EHR) systems, Epic preferred.

Preferred Qualifications

• Education: Bachelor of Science in Nursing (BSN).
• Experience: Three years' experience in a clinical setting, preferably working in acute care, long term care, home health, hospice, or palliative care.
• Certification(s): HPNA Certification in Hospice and Palliative Care.
• Preferred Skills, Knowledge Abilities: In-depth knowledge of Hospice and Palliative Care practices, policies, and regulations. Understanding of Quality Standards, Quality Assessment and Process Improvement (QAPI), and ethical billing practices. Ability to perform clinical procedures relevant to palliative and hospice care.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.