Painter Refinisher

Surface Experts - Metro West; Westborough (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Surface Experts - Metro West seeks a skilled Surface Experts Technician who thrives on hands-on work and enjoys solving customers' problems. The role offers a competitive salary, flexible scheduling, and a supportive environment that promotes skill development and teamwork. Ideal candidates have experience in construction or similar fields and a strong attention to detail.

Benefits

401(k)

Company car

Flexible schedule

Free uniforms

Paid time off

Qualifications

• Experience working with hands in construction, manufacturing, or painting.
• Willingness to learn new skills that may take months to master.

Responsibilities

• Work in the field daily on multiple customer sites.
• Provide world-class customer service and complete work orders.

Skills

Attention to detail

Customer service experience

Problem-solving

Ability to manage schedule

Job description

Benefits:

401(k)

Company car

Flexible schedule

Free uniforms

Paid time off

Do you have a knack for fixing things with your hands? Thrive doing something different every day? Do you have a background refinishing tubs or countertops, or a background in commercial painting using HVLP sprayers? You might be the perfect Surface Experts Technician! We are looking for skilled technicians who take pride in their craft and enjoy solving problems for their customers.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

Competitive Base Salary

Great Work/Life Balance: No required overtime, no nights, no weekends

Time Off: Paid holidays and accruable vacation

Flexible Work Schedule: Can accommodate midweek appointments

Paid New Hire Training: Onboarding includes learning alongside a trained technician

Company Car: Each technician drives a branded company vehicle for job duties

Tools Included: All necessary tools and products are provided

Learn a New Trade: Develop skills in a brand-new emerging trade

Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

Small Business: Local business with an owner who works alongside the team each day

Mentorship Opportunities: Ongoing repair training and career development

Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

On the jobsite for 2 or more customers daily

Complete work orders, customer service, and follow-ups

Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

Customer Service and Communication

Display world-class customer service for residents, building owners/managers, and others

Keep progress up to date with notes and updates in our mobile apps

Reach out to our Support Team on any issue or question

Follow Repair Process

Understand and utilize our processes

Employ each tool in your custom tool-kit

Problem-solve repairs with creativity

Preferred Qualifications

Experience working with your hands - This could be in construction, manufacturing, painting, or auto body work

Experience working in facilities maintenance can be a big plus, but is not required

An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.

Willingness to commit to learning new skills that may take months to master.

What We Value:

Attention to detail

Enjoy working with a team

Ability to manage your own schedule

Customer service experience

Excellent work ethic

ABOUT SURFACE EXPERTS

Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We aim to be the “one place fixes all” for any kind of small surface damage.

Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.

While many of our repairs are relatively small and straightforward, our competitors always want to completely resurface. Our repairs are often smaller than a dinner plate. This superior alternatives results in satisfied customers and long-term relationships. Our process minimizes materials in landfills while helping our customers save time and money!

Our repair process needs minimal product – usually just 1 to 2 tablespoons – allowing our technicians to take everything they need with them in a small vehicle. Our method ensures a clean and smell-free experience, complete in less than two hours.

VISION

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.

Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

Our mission is to develop outstanding teams by investing in strong relationships.

Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

Serve Others

Put Relationships First

No Jerks

Be Humble

Be a Problem Solver

Be Curious

Seek to Understand the Cause of the Problem

Work Smart

Constantly Improve

Trust the Process

Be Organized

Be Teachable

Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.