Paint Store Customer Service & Sales Pro

Jobtome; Town of Wausau (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend suitable products. The role emphasizes prompt issue resolution and maintaining product quality standards across stores.

Starting pay is $19.00 per hour for a full-time position. You will work at stores within a 5 mile radius of Store 703497 in Schofield, WI, with duties including sales, stocking, and potential deliveries. Fluency in English and Spanish is required.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have at least a “meets expectations” (3) rating on most recent performance appraisal.
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses required for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English language

Spanish language

Customer service

Cash handling

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend suitable products. The role emphasizes prompt issue resolution and maintaining product quality standards across stores.

Starting pay is $19.00 per hour for a full-time position. You will work at stores within a 5 mile radius of Store 703497 in Schofield, WI, with duties including sales, stocking, and potential deliveries. Fluency in English and Spanish is required.