Paint & Home Solutions Sales Specialist

Sherwin-Williams; Peoria (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Sherwin-Williams seeks a Customer Service Specialist for Store #3267 in Peoria, IL. This full-time role starts at $17.50/hr or based on experience, with responsibilities including assisting customers, selling products, and maintaining store displays.

You will help ensure customer satisfaction, resolve concerns, and stay up-to-date with product features while meeting sales goals. Eligible for typical retail benefits.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams, at least a “meets expectations” rating and completion of HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Multilingual ability

Spanish language

Customer service

Education

High School diploma or GED

Job description

Sherwin-Williams seeks a Customer Service Specialist for Store #3267 in Peoria, IL. This full-time role starts at $17.50/hr or based on experience, with responsibilities including assisting customers, selling products, and maintaining store displays.

You will help ensure customer satisfaction, resolve concerns, and stay up-to-date with product features while meeting sales goals. Eligible for typical retail benefits.