Paint & Decor Sales Pro — Customer-Centric Retail Role

JC-Lich; Mount Prospect (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

JC Licht in Mount Prospect, IL is seeking a Retail Sales Associate to deliver exceptional customer service and support management with daily store operations.

Responsibilities include assisting customers, processing transactions, stocking shelves, maintaining displays, answering calls, and participating in training. A high school diploma and strong organizational skills are required; lifting up to 50–75 pounds is expected. This role pays $18-$20 per hour.

Qualifications

• Demonstrated skills in customer service and negotiating.
• Detail oriented and ability to manage your time efficiently and appropriately.
• Must have strong organizational skills and the ability to multi-task.

Responsibilities

• Assist all customers in a professional and timely manner upon them entering the retail store.
• Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
• Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
• Assist store managers with outside sales calls when necessary.
• Determine a customer’s needs by asking questions and listening to the customer’s response.
• Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
• Actively participate in all provided training programs offered by the retail store.
• Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
• Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
• Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
• Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
• Adhere to all company policies and procedures outlined in the retail employee handbook.
• Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
• Accurately complete all opening and closing procedures.

Skills

Customer service

Negotiation

Time management

Organizational skills

Education

High school diploma

Job description

JC Licht in Mount Prospect, IL is seeking a Retail Sales Associate to deliver exceptional customer service and support management with daily store operations.

Responsibilities include assisting customers, processing transactions, stocking shelves, maintaining displays, answering calls, and participating in training. A high school diploma and strong organizational skills are required; lifting up to 50–75 pounds is expected. This role pays $18-$20 per hour.