Retail Paint Sales Associate - Northwest Suburbs (Multi-Store)

JC Licht; Schaumburg (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

JC Licht in Schaumburg and Mt Prospect is seeking a Retail Sales Associate to deliver superior customer service and support the management team. The role involves helping customers, answering calls, and providing product knowledge across the store's lines.

You will assist with sales transactions, merchandising, stocking, and daily housekeeping while upholding company policies and promoting a positive shopping experience for all customers.

Qualifications

• Minimum of a high school diploma.
• Must demonstrate customer service and negotiation skills.
• Detail-oriented with strong time management and multi-tasking ability.

Responsibilities

• Assist customers professionally and promptly as they enter the store.
• Answer phones per company guidelines.
• Provide knowledgeable product line assistance and services.
• Assist store managers with outside sales calls when needed.
• Determine customer needs by asking questions and listening.
• Suggestively sell additional merchandise to customers.
• Participate in training programs and maintain merchandising standards.
• Stock shelves and carry merchandise to customers.
• Present a professional appearance and maintain good attendance.
• Handle daily housekeeping and interior/exterior maintenance.
• Adhere to company policies and process sales transactions accurately.
• Complete opening and closing procedures.

Skills

Customer service

Negotiation

Time management

Multitasking

Organization

Detail-oriented

Education

High school diploma

Job description

Description

Want to be a part of the most AUDACIOUS and radically EXCELLENT Paint & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important. JC Licht is currently recruiting for a Retail Sales Associate. This position provides superior service to all customers and assists the management team as needed.

This role works in both the Schaumburg and Mt Prospect JC Licht store locations.

Essential Duties and Responsibilities

• Assist all customers in a professional and timely manner upon them entering the retail store.
• Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
• Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
• Assist store managers with outside sales calls when necessary.
• Determine a customer’s needs by asking questions and listening to the customer’s response.
• Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
• Actively participate in all provided training programs offered by the retail store.
• Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
• Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
• Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
• Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
• Adhere to all company policies and procedures outlined in the retail employee handbook.
• Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
• Accurately complete all opening and closing procedures.

Requirements

• A minimum of a high school diploma.
• Demonstrated skills in customer service and negotiating.
• Detail oriented and ability to manage your time efficiently and appropriately.
• Must have strong organizational skills and the ability to multi-task.
• The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.

$18-20/hr