Paint & Customer Solutions Specialist

The Sherwin-Williams Company; Parkesburg (Chester County); On-site; USD 28,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #725144 in Parkesburg, PA. You will assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend solutions while maintaining product quality and store standards.

Key duties include processing sales, assisting by phone and in person, stocking shelves, tinting and mixing products, and supporting sales goals with accurate transactions and outstanding service.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Adaptability

Education

High School Diploma

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #725144 in Parkesburg, PA. You will assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend solutions while maintaining product quality and store standards.

Key duties include processing sales, assisting by phone and in person, stocking shelves, tinting and mixing products, and supporting sales goals with accurate transactions and outstanding service.