Paint & Color Consultant - Customer Experience

Dunn-Edward; Garden Grove (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

Dunn-Edwards in Garden Grove, CA is seeking a Sales Associate to deliver exceptional customer service and provide expert color advice to homeowners and professionals. You will engage customers, suggest products, and process transactions while maintaining a neat, stocked sales floor.

This role emphasizes product knowledge through Dunn-Edwards Learning Network and on-the-job training, with opportunities for advancement as the company grows.

Qualifications

• Provide outstanding customer service and advise on products.
• Process orders and transactions via in-person, phone, or email.
• Maintain clean, stocked sales floor and merchandising standards.
• Collaborate with team to meet store goals.

Responsibilities

• Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
• Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations
• Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
• Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
• Adhere to company safety standards at all times
• Clean and maintain all areas of store and equipment as assigned
• Assist with maintaining proper merchandise inventory levels
• Must have the ability to communicate clearly both written and verbal
• The ability to stock and merchandise products according to planogram
• Meet expectations of core competencies related to the position:

Skills

Customer Service

Communication

Sales

Color Consultation

Education

High School Diploma

Tools

POS System

Job description

Dunn-Edwards in Garden Grove, CA is seeking a Sales Associate to deliver exceptional customer service and provide expert color advice to homeowners and professionals. You will engage customers, suggest products, and process transactions while maintaining a neat, stocked sales floor.

This role emphasizes product knowledge through Dunn-Edwards Learning Network and on-the-job training, with opportunities for advancement as the company grows.