Pain Territory Business Manager, Grand Rapids, MI/ Fort Wayne, IN

Vertex Pharmaceuticals Incorporated

Boston (MA)

On-site

USD 140,000 - 160,000

Full time

5 days ago

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Job summary

Vertex Pharmaceuticals Incorporated is seeking a Pain Territory Business Manager to establish and maintain relationships with healthcare professionals and promote JOURNAVX in acute pain. You will work with PTAMs and regional leaders to drive adoption, understand payer and access dynamics, and ensure compliant, high-quality patient care across hospitals and community settings.

The role requires 5+ years in biotech sales, experience with product launches in acute pain, and proficiency with Veeva

Qualifications

5+ years of biotech sales experience with product launches.
Experience launching in acute pain and engaging diverse physicians.
Experience engaging with retail pharmacies and pull-through.
Experience implementing inpatient formulary, protocols, pathways, and order sets.
Understanding care coordination, patient referral patterns and influence networks.
Strong IT skills to support business needs including Veeva CRM.
Experience in a highly matrixed environment.
Bachelor's degree.

Responsibilities

Establishes meaningful relationships with assigned physicians to drive adoption of JOURNAVX.
Develops deep product knowledge and educates HCPs on patient selection and product use.
Maps territory dynamics, stakeholders, and access drivers/barriers.
Implements strategic territory plans to grow opportunities within hospital settings.
Drives sales performance and meets territory budgets and forecasts.
Collaborates with PTAMs, field medical, HEOR, IDN and payer teams for aligned plans.
Models ethics and compliance in all activities.

Skills

Biotech sales

Product launches

Retail pharmacy engagement

Formulary/payer pull-through

Care coordination & referrals

Veeva CRM

Matrixed environment experience

Education

Bachelor's degree

Tools

Veeva CRM

Job description

Job Description

General Summary:

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports into a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers (PTAMs) who are also field-based reps within the geographic area who serve as account managers within hospitals/health systems and are responsible for driving and pulling through hospitals/health system volume and access as well as targeted physicians within their hospital networks.

Key Responsibilities:

Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
Develops and maintains expertise on the product's clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
Collaborates compliantly with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.

Required Experience and Knowledge/Skills:

5+ experience in biotech sales; product launch experience is highly desired
Product launch experience in acute pain and successfully engaging with diverse physicians is highly desired.
Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
Experience with pulling through the implementation of inpatient formulary, protocols, pathways, and order sets.
Ability to understand the nuances of patient treatment in the geography, including but not limited to care coordination, patient referral patterns, and influence networks.
Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
Experience working in a highly matrixed environment.
Bachelor's degree

Other Requirements

Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport.
Valid driver's license and in good standing.
Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
10-30% of overnight travel may be required depending on territory.

Pay Range:

$140,000 - $160,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an incentive bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Pay Range:

$120,000 - $180,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.