Pain Dept Triage Spec-LPN OR RN

OSS Health; York (York County); Hybrid; USD 45,000 - 65,000; Full time

Job summary

OSS Health is seeking dedicated LPNs and RNs to join their team in York, PA. Successful candidates will be responsible for managing patient communications, scheduling procedures, and assessing patient needs, all while working in a supportive team environment. This role offers potential for hybrid work after a probation period as well as opportunities for professional growth.

Qualifications

• Minimum of 2 years of experience in a clinic environment for LPN and RN.
• Current BLS certification required, ACLS for RNs.
• Strong clinical and electronic medical records skills.

Responsibilities

• Answering patient calls and managing treatment plans.
• Assisting in scheduling procedures and monitoring results.
• Assessing patient navigation through the healthcare system for RNs.

Skills

Patient communication

Analytical skills

Critical thinking

Time management

Teamwork

Education

High school diploma or equivalent

Graduate of an accredited Licensed Practical Nursing program

Registered Nurse License in Pennsylvania

Job description

QUALIFICATIONS AND EDUCATION:

Education:

• High school diploma or its equivalent required.

LPN

• Graduate of an accredited Licensed Practical Nursing program.

RN

• Licensed and currently registered as a Registered Nurse in the State of Pennsylvania

Qualifications:

LPN

• Minimum of two years of experience in a Clinic environment required.

• Current certification in basic life support (BLS) required, or the ability to obtain before working independently with patients.
• Strong clinical and electronic medical records skills required.
• The ability to work as a team with others (co-workers, physicians, etc.).

RN

• A minimum of 2 years of related experience.

• Current certification in basic life support (BLS) and Advanced Cardiac Life Support (ACLS) required, or the ability to obtain before working independently with patients.
• Strong clinical and electronic medical records skills required.
• The ability to work as a team with others (co-workers, physicians, etc.).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

LPN

• Answers patient phone calls regarding medication (instructions, side effects and refills), treatment plans, post-op or treatment complications/concerns, and instruction clarifications.
• Completes pre-op arrival time calls and post-op follow-up calls.
• Must possess a high level of communication skills, analytical skills and critical thinking skills necessary to coordinate/manage surgical/local pain cases for internal throughput and evaluate problems and develop plans to achieve resolution and assure completion for appropriate scheduling.
• Independent judgment necessary to work in accordance with department practices and general directives from the department Director/Supervisor
• Ability to work independently and utilize time management, prioritization and multi-tasking skills.
• Must be pro-active, flexible with daily assignment and able to work with different providers and staff to ensure patient’s needs are being met.
• Will cross-train across department continuum including pre-op/pacu, and clinic settings
• Effective and efficient organization and time management skills
• Communicates with and assists members of the Pain Department team as needed.
• Documents appropriately in medical record, monitors Todos within medical record and ERx messaging.
• Acts as an agent for licensed provider.
• Travels to other locations as needed.
• Other duties as assigned.

• Assists in scheduling pain procedures, appointments for routine, diagnostic and/or follow-up care.
• Contacts patients prior to appointments as needed.
• Monitors the receipt of testing and consult results.
• Participates in Quality Improvement activities as assigned.

• Can access medication room and allocate medication stock to providers as requested following standard procedures.

• Performs other duties as assigned

RN

• The above responsibilities in addition to:
• Assesses patient’s ability to navigate through the healthcare system and identifies possible barriers to diagnosis and treatment.
• Performs PAT calls prior to patient procedure
• Ensures coordination of care among treatment providers.

SUPERVISORY RESPONSIBILTIES:

No direct reports.

LANGUAGE SKILLS:

Must be proficient in the English language, both verbally and written, in order to communicate effectively with patients, co-workers, physicians, vendors, and the general public.

PHYSICAL DEMANDS:

Mostly sedentary positions involving long periods of sitting at a desk or workstation involving the use of the keyboard or telephone; the Triage Specialist position is a sedentary job, at least 85% of the job is preformed while seated less than 15% of the time walking throughout the building. Must be able to walk throughout the office with occasional lifting, reaching, and/or carrying.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Climate controlled environment with occasional periods of being outside.

Possibility for hybrid (onsite and remote) after 9-12 months.

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

I fully understand the conditions set forth in this position description, and I am fully aware of the duties and responsibilities I am expected to perform.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.