Paid Study: Consumer Support & Admin Workarounds

Terac; United States; Teletrabalho; Tempo integral

Resumo da oferta

Terac invites adults with recent experience helping consumers navigate administrative tasks to participate in a paid study. You will describe a recent anonymous example of a common consumer problem, and provide estimates on time, costs, and the frequency of current workarounds.

The eight-question survey is completed independently on our secure online platform. The task is conducted asynchronously, and compensation is a one-time $11.

Qualificações

• Adults with recent, direct experience helping consumers navigate administrative tasks.
• Comfortable distinguishing observed facts from estimates.
• Able to provide detailed written responses independently.
• Committed to maintaining consumer privacy by omitting identifying details.

Responsabilidades

• Complete an eight-question written survey about consumer administrative problems.
• Describe a recent, anonymous example of a recurring issue you have observed.
• Estimate the time, financial cost, and frequency of current workarounds.
• Identify professional, legal, or privacy limits that a new software tool would need to respect.

Conhecimentos

Experience assisting consumers with行政

Observational vs estimative writing

Independent written responses

Privacy-conscious

Descrição da oferta de emprego

Terac invites adults with recent experience helping consumers navigate administrative tasks to participate in a paid study. You will describe a recent anonymous example of a common consumer problem, and provide estimates on time, costs, and the frequency of current workarounds.

The eight-question survey is completed independently on our secure online platform. The task is conducted asynchronously, and compensation is a one-time $11.