Paid Performance Utility Porter New York City Ballet New York, NY US 05/09/2025

Playbill, Inc.; New York (NY); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Performance Utility Porter to join their operations team. This part-time role involves ensuring a clean, safe, and welcoming environment for patrons and performers alike. The ideal candidate will have excellent customer service skills and the ability to engage with guests in a friendly manner. Responsibilities include cleaning facilities, assisting with mobility needs, and handling guest requests with professionalism. If you are flexible with your schedule and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Proven experience as a custodian or housekeeper.
• Ability to lift up to twenty-five pounds.

Responsibilities

• Perform a variety of cleaning activities such as sweeping and mopping.
• Assist with patron mobility issues during performances and events.

Skills

Customer Service

Cleaning Skills

Communication

Flexibility

Education

High School Diploma or Equivalent

Job description

The David H. Koch Theater at Lincoln Center (“DHKT”) opened in April 1964 as the New York State Theater. The theater was designed by the renowned architect Philip Johnson, built with funds from the State of New York, and given to the City of New York as a home for performing arts organizations. Today, the theater is home to the New York City Ballet as well as a growing number of national and international touring performing arts groups.

The Performance Utility Porter position (Seasonal, Part-time) is part of the David H. Koch Theater Operations team and works during performances and events to ensure an attractive, sanitary and safe environment for patrons, performers, staff and visitors. Performs a variety of cleaning operations and assists in the preparation of facilities and equipment for performances and events. The Performance Utility position is a union represented role and the successful candidate is required to join SEUI Local 32-BJ after 60 days of employment.

Major Duties and Responsibilities:

• Performs a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Cleans assigned facilities and/or grounds, maintaining a sanitary, safe and attractive environment.
• Acts as elevator operator for patrons during performances and events.
• Assists with patron mobility issues and non-motorized patron mobility equipment during performances and events.
• Delivers and/or sets up a variety of items (i.e. supplies, chairs, tables, furniture, stanchions, etc.) to appropriate parties or destinations within the venue.
• Maintains supplies and equipment (i.e. cleaning solutions, paper products, etc.) for ensuring the availability of custodial items required to properly maintain facilities.
• Handle guest requests with patience and professionalism.
• Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit.
• High School diploma or equivalent
• Proven experience as a custodian or housekeeper
• Excellent customer service skills, must have a friendly demeanor, and be able to engage with patrons in a cordial manner
• Ability to communicate in English
• Ability to lift up to twenty five (25) pounds
• Flexibility in schedule is a necessity; work hours include nights, weekends, and holidays

While performing the duties of this position, the employee is frequently exposed to:

• Theater and lobby setting

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the minimum requirements of this position:

• Regularly requires standing for extended periods of time
• Lifting as required

Position Type/Expected Hours of Work:

This is a part-time union affiliated hourly position. Work hours vary according to the event and performance schedule and may include nights, weekends, holidays, and other scheduled work periods as necessary.

EEO Statement

New York City Ballet is proud to be an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity or expression, marital status, citizenship status, disability, pregnancy, creed, genetic predisposition or carrier status, military status or veteran status, status as a victim of domestic violence, unemployment status, familial status, sexual violence or stalking victim status, caregiver status, arrest or conviction record to extent required by applicable law, credit history or any other characteristic protected by law.

Statement of Commitment to Diversity, Equity, and Inclusion

New York City Ballet, one of the foremost ballet companies in the world, pursues the highest levels of artistic excellence and innovation. Therefore, we seek to attract, retain, and cultivate the most talented dancers, musicians, designers, stage technicians, and arts administrators. To this end, we are deeply committed to creating and sustaining an organizational culture that values diversity, inclusion, and equity. We are inspired by our founders, George Balanchine and Lincoln Kirstein, who envisioned an authentically American expression of ballet with a company that reflects the rich cultural diversity of this nation. In pursuit of their vision, we are committed to educating, developing, and supporting an organization that embodies diversity in its many forms.

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