Paid IT Support Internship - Kickstart Your Tech Career

UNAVAILABLE; Egg Harbor Township (NJ); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid, full‑time internship

Workshops with Corporate Executives (C

30% discount at Spencer’s and Spirit

Job summary

Spencer's & Spirit IT is offering a 1st‑tier internship designed to deliver hands‑on tech support experience in a fast‑paced retail IT environment. This on‑site program in Egg Harbor Township provides mentorship, workshops with executives, and real responsibilities in incident logging and issue resolution.

Qualified students are pursuing information systems or computer science degrees, can commit to 30 hours weekly (Tue–Thu), and will gain exposure to cross‑functional teams while developing

Qualifications

• Available to work 30 hours per week on-site at least 2 days per week (Tue–Thu).
• Enrolled in college for the upcoming semester; graduate students are encouraged to apply.
• Commutable distance to Egg Harbor Township, NJ.
• Pursuing a degree in Information Systems or Computer Science.
• Ability to multitask and shift attention among multiple tasks.
• Strong organizational skills and a methodical approach.
• Problem solving skills with the ability to translate issues into practical solutions.
• Experience working on projects with cross-functional teams (developers, infrastructure, QA).
• Commitment to quality and customer satisfaction; teamwork and reliability.
• Identify and report security risks per compliance.

Responsibilities

• Assist in delivering Level 1 technical support for incident resolution or escalation.
• Log issues into the ticketing system with description, troubleshooting steps, and resolution/escalation.
• Follow knowledge articles to ensure proper troubleshooting and information gathering.
• Report when knowledge is outdated or missing.

Education

Working towards a degree in Information Systems or Computer Science

Job description

Spencer's & Spirit IT is offering a 1st‑tier internship designed to deliver hands‑on tech support experience in a fast‑paced retail IT environment. This on‑site program in Egg Harbor Township provides mentorship, workshops with executives, and real responsibilities in incident logging and issue resolution.

Qualified students are pursuing information systems or computer science degrees, can commit to 30 hours weekly (Tue–Thu), and will gain exposure to cross‑functional teams while developing