PAHub Specialist: Prior Authorization Expert (Remote)

RXinsider LTD.; New Jersey; Hybrid; USD 85,000 - 115,000; Full time

Job summary

Agadia Health Systems, Inc. seeks a PAHub & Prior Authorization Specialist to guide customers through implementation, optimization, and ongoing support, leveraging deep PAHub knowledge to improve adoption and outcomes.

Responsibilities include conducting product demonstrations, delivering role-based training, and collaborating across product, training, and operations teams to ensure compliance and customer success.

Qualifications

• 5+ years in healthcare operations, prior authorization, utilization management, or related fields.
• Hands-on experience with PAHub or similar prior authorization platforms.
• Strong understanding of PA workflows, regulatory requirements, and operations.
• Experience working directly with customers in a consultative or client-facing capacity.
• Excellent presentation, facilitation, and communication skills.
• Ability to explain complex technical concepts to varied audiences.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment with minimal supervision.
• Maintain confidentiality in accordance with HIPAA guidelines.
• Highly self-motivated with integrity.

Responsibilities

• Serve as PAHub SME for customers across implementation, optimization, training, and support.
• Participate in customer calls, workshops, reviews, and operational meetings.
• Develop relationships with stakeholders by understanding workflows and goals.
• Advise on best practices and PAHub capabilities.
• Identify opportunities to improve efficiency, turnaround times, and satisfaction.
• Monitor adoption and recommend process improvements.

Skills

Healthcare ops

PAHub experience

Prior authorization

Customer-facing

Presentation skills

Technical communication

Analytical skills

Multi-tasking

HIPAA compliance

Self-motivated

Job description

Agadia Health Systems, Inc. seeks a PAHub & Prior Authorization Specialist to guide customers through implementation, optimization, and ongoing support, leveraging deep PAHub knowledge to improve adoption and outcomes.

Responsibilities include conducting product demonstrations, delivering role-based training, and collaborating across product, training, and operations teams to ensure compliance and customer success.