Page

Carroll County Public Library; Eldersburg (MD); Presencial; USD 21 000 - 31 000; Tempo integral

Resumo da oferta

Carroll County Public Library in Eldersburg, MD is seeking a dependable Page to support daily branch operations. You will shelve materials, assist with circulation, and provide friendly service to library customers.

The position offers an hourly wage between $15.03 and $22.55 with a flexible schedule including day, evening, and weekend hours. Applicants must be at least 16 to work evenings and 18 to serve as a passport agent.

Qualificações

• Role requires sorting materials alphabetically or numerically.
• Attention to detail is essential.
• Commitment to outstanding internal and external customer service.
• Clear, professional communication tailored to individual needs and experience.
• Working knowledge of library circulation guidelines and policies.
• Proficiency with library computer equipment and software.

Responsabilidades

• Maintains the organization and professional appearance of library collections by properly handling and shelving materials.
• Delivers excellent customer service through desk assistance, support for online services, and creating a welcoming, productive environment for all visitors. (This includes checking in/checking out, answering phones, assisting with meeting rooms, etc.)
• Retrieves and processes requested materials for inter-branch or customer delivery.
• Maintains professional growth and development through participation in library teams, committees, outreach, and training activities.
• May serve as a passport agent.
• Supports and performs branch-specific services as needed.
• Performs other duties as instructed and assigned.

Conhecimentos

Attention to detail

Customer service

Communication skills

Library circulation knowledge

Computer software proficiency

Formação académica

Completion of at least ninth grade

Must be 18 years of age to serve as a passport agent

Descrição da oferta de emprego

Job Details: Job Location: Eldersburg Branch - Eldersburg, MD 21784, Position Type: Hourly, no benefits, Education Level: None, Salary Range: $15.03 - $22.55 Hourly, Job Shift: Day, Evening, and Weekend Hours, Overview

Carroll County Public Library is seeking a dependable, detail-oriented, and customer-focused Page to join our team in Eldersburg, Maryland. This position plays an essential role in maintaining the organization and accessibility of library materials while supporting daily branch operations and delivering excellent service to library customers.

The Page is responsible for shelving and organizing library materials and assisting with circulation and customer service functions as needed. This position works under direct supervision and is ideal for individuals who enjoy organized work, have a strong attention to detail, and are passionate about serving their community through public library services.

Pay Rate

$15.03 - $22.55 per hour

Not eligible for benefits.

The initial compensation for this position generally falls between $15.03 and $15.78, contingent upon relevant experience and qualifications.

Schedule

Average hours are 9 per week or less, with a flexible schedule that may vary.

All schedules are based on the needs of the library.

Must be able to work day, evening, and weekend hours.

Must be 16 years of age or older to work the evening schedules.

This is a year round position.

Job Summary

Performs shelving, shelf maintenance, and related tasks to ensure the efficient organization and retrieval of library materials. Assists with circulation services, provides customer support, and contributes to daily library operations as needed.

Roles, Responsibilities, and Essential Functions

• Maintains the organization and professional appearance of library collections by properly handling and shelving materials.
• Delivers excellent customer service through desk assistance, support for online services, and creating a welcoming, productive environment for all visitors. (This includes checking in/checking out, answering phones, assisting with meeting rooms, etc.)
• Retrieves and processes requested materials for inter-branch or customer delivery.
• Maintains professional growth and development through participation in library teams, committees, outreach, and training activities.
• May serve as a passport agent.
• Supports and performs branch-specific services as needed.
• Performs other duties as instructed and assigned.

Qualifications: Required Knowledge, Skills, and Abilities

• Ability to sort materials in alphabetical or numerical order.
• Attention to detail.
• Commitment to outstanding internal and external customer service.
• Ability to use clear, professional communication to create and tailor instructions based on individual needs and experience.
• Working knowledge of library circulation guidelines and policies.
• Proficient in using relevant computer equipment and associated software applications.

Education and Experience

Required Qualifications

• Completion of at least ninth grade
• Must be 18 years of age to serve as a passport agent

Preferred Qualifications

• Previous customer service experience
• Working knowledge of library principles and organization

Physical and Environmental Conditions

Work regularly demands physical effort in the handling of moderately heavy materials, boxes, carts, or equipment. Regularly pushes and pulls carts weighing as much as 120 pounds; walks and stands on a routine basis for long periods of time; frequently required to stoop, bend, and kneel while shelving.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and libraries, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations, and/or working in moderate outdoor weather conditions.