PACs Administer

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 66,408 - 94,632; Full time

Benefits offered by this job

Medical and prescription insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health in Cherry Hill Township is looking for professionals who support business in optimizing technical solutions that seamlessly integrate into existing systems. Responsibilities include preparing work plans for system upgrades, configuring environments, and documenting processes.

The ideal candidate has at least 5 years of Information Services experience, including application support and project management skills. Benefits include comprehensive healthcare coverage and tuition assistance.

Qualifications

• 1 year of application, implementation, and support experience.
• 5 years of progressive experience in Information Services or healthcare.
• Proven experience in large-scale implementations/upgrades.

Responsibilities

• Identify technical solutions for business issues and processes.
• Prepare work plans for system upgrades and enhancements.
• Evaluate workflows and resolve operational issues.

Skills

Application support experience

Project management skills

Communication skills

General technical knowledge

Education

High School Diploma/GED

Bachelor’s Degree in Computer Science or Healthcare

Job description

Job Details

Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, evaluating workflows to assess feasibility and resolve operational issues, developing clear specifications and documentation, planning and executing comprehensive test scenarios, and assisting in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management.

Job Duties

• Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
• Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements. Vendor Management to meet expected service levels. Meeting facilitation or presentation to small collaborative groups. Manage small projects.
• Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments.
• Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues.
• Develops clear, concise specifications and accompanying documentation as assigned or as needed.
• Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
• Assists in developing technology standards.
• Assist in estimating resources required for task completion.
• Completes assigned tasks by the due date or documents any variances.

Minimum Qualifications

• High School Diploma/GED
• 1 year Application, implementation and support experience in addition to and
• 5 years Progressive experience in Information Services or
• Combination of Information Services and direct Health Care experience or
• Large-Scale implementation/Upgrades
• Comprehensive test plan development

Preferred Qualifications

• Bachelor’s Degree Computer Science or Healthcare
• 3 years of direct applications build on current software version
• 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience
• Information Technology Experience and/or Healthcare Operations Experience
• Implementation/Upgrade Support
• Applications Planning, Development and Implementation
• Technical Collaboration
• Strong oral and written communication skills
• Triaging On-call/DR/BC
• General technical knowledge to perform key Client Server administration and networking functions
• Project resource and budget management

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Salary Range

$66,408.51 to $94,632.61 Annual

Work Shift

Workday Day (United States of America)

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

EEO Statement

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.