Packing Supervisor (1st shift)

the LEGO Group; Richmond (VA); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace app access

Colleague discount

Bonus program

Hybrid work policy

Job summary

The LEGO Group in Virginia is seeking a Packing Supervisor for the 2nd shift. You will oversee daily operations on highly automated production lines, ensure safe, stable and efficient execution of the production plan, and coach frontline operators and technicians.

You will monitor production KPIs, coordinate across Operations, Maintenance, Engineering, Quality and Planning teams, drive continuous improvement for equipment reliability and production flow, and lead cross‑functional problem solving

Qualifications

• Experience leading teams in manufacturing or automated environments.
• Experience with automated equipment, robotics, PLC-controlled systems, or material handling systems.
• Experience with MES, SCADA, HMI, or production monitoring systems.
• Strong problem-solving and decision-making in fast-paced operations.
• Ability to coordinate cross-functional teams during issues or disruptions.
• Strong communication, coaching, and team development skills.

Responsibilities

• Oversee daily operations on highly automated production lines.
• Coordinate activities between Operations, Maintenance, Engineering, Quality, and Planning.
• Monitor production KPIs and oversee automation systems.
• Lead problem-solving to address downtime and quality concerns.
• Coach and develop frontline operators and technicians and lead continuous improvement.

Skills

Manufacturing leadership

Automated equipment

MES/SCADA/HMI

Problem solving

Cross-functional coordination

Team coaching

Education

Engineering/Automation education

Tools

MES

SCADA

HMI

PLC systems

Automation software

Job description

Job Description

Imagine leading cutting-edge automated production lines to ensure seamless and efficient manufacturing processes. As a Packing Supervisor on the 2nd shift, you'll drive operational excellence and innovation in a dynamic, automated manufacturing environment.

About The Role

As our Packing Supervisor, you'll oversee daily operations across highly automated production lines, ensuring safe, stable, and efficient execution of the production plan. You'll coordinate activities between Operations, Maintenance, Engineering, Quality, and Planning teams to maintain operational continuity. Your role will involve monitoring production KPIs, overseeing automation systems through MES, SCADA, HMI, and leading problem‑solving activities to address downtime and quality concerns. You'll also coach and develop frontline operators and technicians, supporting continuous improvement initiatives focused on equipment reliability, production flow, and operational efficiency.

Required Qualifications

• Experience in manufacturing or production operations leading teams in a production or automated manufacturing environment.
• Experience working with automated equipment, robotics, PLC‑controlled systems, or material handling systems.
• Experience with MES, SCADA, HMI, or production monitoring systems.
• Strong problem‑solving and decision‑making skills in fast‑paced operational environments.
• Ability to coordinate cross‑functional teams during operational issues or production disruptions.
• Strong communication, coaching, and team development skills.

Preferred Qualifications

• Experience in highly automated or Industry 4.0 manufacturing environments.
• Lean manufacturing or continuous improvement experience.
• Experience supporting production ramp‑ups or changeovers.
• Knowledge of structured problem‑solving tools such as PDCA, A3, or 5‑Why.
• Experience in consumer goods, automotive, plastics, electronics, or advanced manufacturing industries.
• Desired education in engineering, automation, mechatronics, technical operations, or a similar field is preferred.

What You'll Build

You’ll lead daily operations to ensure safe and efficient production, guide teams on automation capabilities, and improve production quality through data‑driven recommendations. You’ll support the standardization of processes and documentation, partner with stakeholders across the value chain, and help expand the use of automation tools across the organization.

Life on the Team

The Packing Operations department is responsible for managing pre‑packing and final packing of LEGO boxes at LEGO Manufacturing Virginia. You'll work with a team of specialists who collaborate closely across functions, taking ownership of your work and approaching challenges with a practical mindset. You'll thrive by building strong relationships, supporting others' learning, and contributing to shared goals.

What Success Looks Like

Success means consistently delivering stable production performance while supporting continuous improvement initiatives. You'll work closely with colleagues and partners across the value chain to strengthen capabilities, improve processes, and create lasting impact.

Additional Details

• This position is for the day shift, 6 am to 6 pm (2-2-3) schedule
• Some minimal travel may be required
• No relocation will be available

Compensation

The salary for this position has a range of $84,674.00 - $127,010.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What's in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.