Packaging Supervisor

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Athol (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Ascend Wellness Holdings in Athol, Massachusetts is hiring a Packaging Supervisor to lead a team in daily operations, ensuring compliance with cannabis regulations. You will oversee quality control and training activities while reporting on production metrics.

The ideal candidate has strong leadership skills, attention to detail, and proficiency in Microsoft Office and tracking systems. Join our mission to shape the future of cannabis with a commitment to quality and customer experience.

Qualifications

• Must be at least 21 years of age.
• Proven ability to lead and motivate a team effectively.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment with changing priorities.
• Excellent verbal and written communication skills.

Responsibilities

• Direct and support packaging associates to meet production goals.
• Conduct final quality checks on packaged products.
• Provide hands-on coaching and training for team members.
• Maintain records of production metrics and report daily outputs.
• Serve as acting department lead in the absence of management.

Skills

Leadership

Attention to detail

Time management

Communication skills

Organizational skills

Tools

Microsoft Office Suite

Bio Track

Metrc

Job description

Job Summary

The Packaging Supervisor is responsible for leading and supporting a team of Packaging Associates in daily operations while ensuring compliance with state cannabis regulations and company policies. This position oversees production output, quality control, and training activities and acts as the primary point of leadership in the absence of the Packaging Manager or Operations Director. The Packaging Supervisor plays a key role in maintaining high standards of productivity, accuracy, and compliance in all packaging operations.

Essential Job Functions

• Team Supervision & Performance Oversight - Direct, monitor, and support packaging associates to meet daily production goals, ensuring quality, accuracy, and efficiency across all packaging activities.
• Quality Assurance & Compliance - Conduct final quality checks to ensure packaged products meet internal standards and regulatory requirements, including proper labeling and tracking.
• Training & Development - Provide hands‑on coaching and ongoing training for new and current team members to ensure consistency in performance and understanding of SOPs.
• Production Reporting & Metrics Tracking - Maintain accurate records of production metrics and personnel performance; report daily outputs, issues, and improvements to the Packaging Manager.
• Leadership Backup - Serve as the acting department lead in the Packaging Manager's absence, ensuring seamless continuity of operations and communication.

Other Job Responsibilites

• Monitor and address team attendance, punctuality, performance, and adherence to policies.
• Allocate tasks and adjust workflows to meet daily goals and changing priorities.
• Support continuous improvement (CI) initiatives to boost efficiency and minimize waste.
• Utilize tracking software and reporting tools (e.g., Excel, Bio Track, Metrc) to log production data accurately.
• Demonstrate strong time management, organization, and multitasking abilities.
• Maintain familiarity with cannabis regulations and company SOPs; ensure team adherence.
• Collaborate with cross‑functional teams as needed.
• Perform other duties as assigned.

Minimum Job Requirements

• Must be at least 21 years of age.
• Must be eligible for and maintain a valid state‑issued cannabis agent badge.
• Proven ability to lead, motivate, and communicate with a team effectively.
• Strong attention to detail, organizational skills, and the ability to follow SOPs precisely.
• Ability to work in a fast‑paced environment with changing priorities and tight deadlines.
• Proficient with Microsoft Office Suite (Excel, Word, Outlook) and comfortable with software systems.
• Excellent verbal and written communication skills.
• Demonstrated reliability and commitment to attendance and punctuality.
• Must remain compliant with all state and local cannabis laws and company policies.

Preferred Job Requirements

• Prior supervisory or team lead experience in a packaging, manufacturing, or cannabis environment.
• Familiarity with Bio Track, Metrc or other seed‑to‑sale tracking systems.
• Experience in performance coaching or conducting informal reviews.
• Background in Lean, Six Sigma, or other process improvement methodologies.
• Strong math skills and ability to understand and calculate production metrics.

Company Overview

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are looking to build a world‑class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, Inc. (AWH) and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.