Packaging Specialist

Reiser; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Reiser in Chicago, IL is seeking an experienced Packaging Specialist to support our Sales department with technical expertise in packaging equipment and a strong customer‑service mindset.

You will travel 70–80% regionally, present solutions to new and existing customers, collaborate with engineers and service teams, and help grow our packaging business across the territory.

Qualifications

• Direct experience selling or providing technical support of packaging equipment (meat/food industry preferred).
• Knowledge of Overwrap, Thermoform, Lid Seal, MAP applications.

Responsibilities

• Provide technical support on packaging machines to the sales team and customers.
• Build and maintain pipelines through cold-calling, networking, and relationship management.
• Coordinate with service team for machine installations and post-sale support.
• Attend packaging trade shows and share best sales practices with the team.

Skills

Packaging sales

Packaging knowledge

Relationship building

Travel readiness

Education

Undergraduate degree preferred

Job description

About Reiser

With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making REISER the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment.

Travel Required

About Reiser

With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making REISER the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment. We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges, and is wholeheartedly dedicated to the success of our customers. This customer-centric focus has led to extraordinary growth, and we are now seeking an experienced Packaging Specialist to support our Sales department. If you have technical ability and a strong customer service-oriented personality, we want to hear from you. Our ideal candidate is smart, energetic, driven, competitive, hard-working, and wants to join a great team that wants to win and sell the best solutions we can to meet our customers’ needs.

Our Vision

• Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.
• Every customer contact will result in an improved relationship with that customer.
• We will continuously strive to strengthen our supplier partnerships.
• We will encourage our fellow employees to reach their potential.
• Therefore, we will earn a fair profit and ensure our future.

Who We’re Looking For

Our Packaging Specialists support the regional Sales Territory Representatives and Regional Sales Managers of a defined region and will be responsible for working together to continue to drive sales, growth, and gross profit of our packaging equipment in the assigned region. International travel is possible depending on event schedules, supplier training, relationship building, customer visits, and career growth. We are seeking aggressive, enthusiastic and determined professionals who can professionally present our packaging solutions to new and existing customers.

What You’ll Do

• Provide the Reiser sales team with technical support on packaging machines.
• Support and communicate with sales team on all packaging calls with customers.
• Professionally represent our products to new and existing customers.
• Continually build pipelines through cold-calling, networking, and maintaining positive relationships; internally and externally.
• Share best sales practices with team and company.
• Be actively involved with sales industry associations and attend relevant packaging trade shows.
• Ensure technical documentation and reports are accurate and are received on time.
• Help to facilitate quotations, product samples, and deliveries.
• Maintain a strong working knowledge of each packaging machine and their application in the marketplace.
• Track sales of packaging equipment in the assigned territory, growth, and market penetration.
• Train new sales personnel in packaging and what markets each product is best suited for.
• Work with the Reiser Service Team on machine installations.
• Attending national and regional sales meetings and packaging trade shows.

Qualifications

What You Bring

• Direct experience selling or providing technical support of packaging equipment or products (preferably in the meat/food/cheese industries).
• Strong knowledge of Overwrap, Thermoform, Lid Seal and Modified Atmosphere Packaging Applications.
• Understands importance of selling equipment with the added service component and working closely with service team.
• Ability to work independently, prioritize and multi-task.
• Comfortable communicating with people on the shop floor to presidents of companies.
• Ability to travel overnight is roughly 70-80% regionally based.
• Undergraduate degree preferred but not required.
• May reside anywhere in the greater territory, ideally within an hour radius of a major airport.

Why Reiser?

Joining Reiser means more than just a job — it’s an opportunity to be part of a company that values relationships, encourages team members to reach their potential, and is committed to ongoing success. We believe every customer interaction is an opportunity to strengthen our partnerships, and our team is at the heart of that mission. If you're ready for a fulfilling, hands-on career with a company that values your skills and dedication,