Packaging Quality Leader: Service-Driven Compliance

Berlin Packaging; Secaucus (NJ); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Profit sharing

Paid time off

Job summary

Berlin Packaging, the premier supplier of rigid packaging, seeks a Quality Manager to support the Quality Service Division, expand services, and drive packaging business growth. You will liaise between customers and internal departments to ensure the Quality Program runs efficiently.

The role requires a bachelor’s degree in engineering or quality management, at least five years in quality leadership, and strong root cause analysis. This is a hybrid role with some travel to supplier sites.

Qualifications

• Bachelor degree in Engineering, Quality Management, or other technical discipline.
• Credible knowledge of packaging manufacturing techniques and materials.
• Five years of demonstrated success in Quality Management (ISO systems, SOP writing, document control), product qualification and claims resolution in a manufacturing environment.
• Experience with Corrective Actions and Root Cause Analysis.
• Ability to travel as needed.

Responsibilities

• Provide direct support to Berlin sales team to expand sales opportunities and close business by leveraging the services available under the Berlin Quality Service Division.
• Develop and provide quality consulting services to customers.
• Use quality services and strategy to help prospect for new business.
• Interact directly with Customers and Suppliers in order to resolve critical and complex claims and other Quality issues.
• Train internal Berlin employees on quality processes and principals.
• Provide technical support for Customer Quality Management and Regulatory requests in the form of training sessions or customer interactions.
• Maintain the integrity of the CAR process by evaluating Root Causes and monitoring the implementation of all Corrective Actions.
• Communicate Berlin’s Quality expectations to our Suppliers and perform Manufacturing site visits to evaluate their processes, capabilities and Quality systems.
• Perform functional testing, dimensional analysis and defective product evaluations for determination of Root Cause and assignment of Corrective Action.
• Support the Organization’s ISO 9001 internal audit program
• Ensure the functional accuracy, appropriate training and timely implementation of all QMS documents for which you are the Process Owner.
• Fulfill employer and employee portions of the “Berlin Values”.

Skills

Quality Management

Root Cause Analysis

Customer Liaison

Training

Documentation

Education

Bachelor's degree in Engineering or Quality Management

Tools

ISO 9001

SOP Writing

QMS Audits

Job description

Berlin Packaging, the premier supplier of rigid packaging, seeks a Quality Manager to support the Quality Service Division, expand services, and drive packaging business growth. You will liaise between customers and internal departments to ensure the Quality Program runs efficiently.

The role requires a bachelor’s degree in engineering or quality management, at least five years in quality leadership, and strong root cause analysis. This is a hybrid role with some travel to supplier sites.