Package Center Operations Leader

UPS; Minot (ND); On-site; USD 60,000 - 80,000; Full time

Job summary

UPS in Minot, ND seeks a Package Center Supervisor to oversee daily operations, ensuring safety, quality, and timely delivery. You will coordinate dispatch plans, manage budgets, and drive performance with the center management team.

The role requires a degree or UPS experience, safety compliance knowledge, and the ability to lead staff while maintaining strong customer relations. Permanent position with a focus on operational excellence.

Qualifications

• Bachelor’s Degree or International equivalent and/or 3 years of UPS experience.
• Must currently reside in the same geographic location as the job or be willing to relocate promptly at own expense.
• Legal, regulatory and safety compliance knowledge.
• Understanding of policies and procedures to situations and operations.
• Knowledge of company structure and operations.
• Possesses DOT certification, or willingness to obtain certification.
• Meets local age and operations requirements to operate a vehicle.

Responsibilities

• Ensures implementation and maintenance of a comprehensive Health & Safety plan.
• Oversees and reviews risk management and safety compliance audits.
• Monitors employee safety training and certifications.
• Develops working relationships with local union officials.
• Identifies customer needs and determines solutions that meet business goals.
• Builds relationships with customers to resolve customer issues.
• Emphasizes customer service and satisfaction.
• Ensures staff development by coaching and providing feedback and verifying that employees have career goals and plans.
• Conducts performance evaluations and resolves individual and group performance issues.
• Identifies opportunities for advancing skills and capabilities.

Education

Bachelor’s Degree or International equivalent and/or 3 years of UPS experience

Job description

UPS in Minot, ND seeks a Package Center Supervisor to oversee daily operations, ensuring safety, quality, and timely delivery. You will coordinate dispatch plans, manage budgets, and drive performance with the center management team.

The role requires a degree or UPS experience, safety compliance knowledge, and the ability to lead staff while maintaining strong customer relations. Permanent position with a focus on operational excellence.