Package Attendant

LIVun Ltd.; New York (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

LIVunLtd is hiring a Package Attendant to maintain and organize the package room for a luxury residential client. This role supports residents and guests with shipping, inquiries, and related services at our New York location.

There are both Part Time and Full Time positions available. Candidate must be able to lift up to 50lbs and work Saturdays; strong customer service and familiarity with MS Office are needed.

Qualifications

• Clear and effective communication with residents and coworkers.
• Ability to work independently.
• Physical ability to lift up to 50lbs.
• Friendly demeanor with strong customer service mindset.
• Proficiency with Microsoft Office and ability to learn new tech.

Responsibilities

• Log and book incoming packages into Smart Package Rooms.
• Organize outgoing packages and assign to carriers.
• Provide excellent resident and guest service via in-person, phone, and email.
• Maintain a safe, clean showroom and living environment.
• Connect clients with vendors as needed (handymen, pet care, maid services, dry cleaners).
• Assist with selling moving supplies and rental equipment.
• Perform clerical tasks (photocopies, faxes, scans).
• Help clients with shipping inquiries and troubleshooting.
• Support location with duties requested by manager.

Skills

Communication

Independent worker

Lift 50lbs

Customer service

Microsoft Office

High School Diploma

Saturdays

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

A Package Attendant is a responsible, dependable and professional individual who is able to successfully ensure the maintenance and organization of the package room, located at one of our luxury residential clients. There are both Part Time and Full Time positions available.

ESSENTIAL RESPONSIBILITIES

• Logs and book incoming packages into the accurate Smart Package Rooms.
• Organize outgoing packages and assign packages to appropriate carriers.
• Provide superior customer service to all residents and guests, and facilitate and address client phone calls & emails.
• Help provide a safe, healthy and clean environment for all members, guests and employees.
• Connect clients with appropriate vendors, including but not limited to, handymen, pet care providers, maid services, and dry cleaners.
• Handle the sales of all moving and shipping supplies and assist with the rental of moving equipment.
• Provide additional business services including but not limited to, making photocopies, sending faxes, scanning documents.
• Assist clients with any of their shipping inquiries
• Assist clients with troubleshooting and locating misplaced or missing packages.
• Assist clients with trouble shooting their software or computer errors.
• Perform any cleaning and sanitizing duties as assigned to help establish and maintain showroom quality at all times, as well as to ensure a safe living environment.
• Inspect the package room and report any unsafe conditions or faulty equipment to the Manager.
• Adhere and adapt to all new LIVunLtd policies, procedures and initiatives.
• Wear corporate / building approved uniforms for each specific LIVunLtd location where you are working.
• Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.

SKILLS AND QUALIFICATIONS.

• Must have the ability to communicate clearly and effectively with residents and other coworkers.
• Must be able to work independently.
• Must be able to lift up to 50lbs.
• Must possess a friendly attitude, have excellent customer service skills, and a commitment to executing all duties in a professional manner.
• Must be familiar with Microsoft Office applications and able to pick up new technologies
• Have a High School Diploma or equivalent
• Ability to work on Saturdays.

NOTE

The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.

COMPENSATION

The Package Attendantposition with LIVunLtd pays $18per hour dependent on work experience and location.