P2P Analyst/Sr Analyst

Markel Service; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Markel Service in Richmond, VA seeks a Senior Analyst for P2P Disbursements to deliver advanced analytics, reporting, and financial insights. You will translate complex data into clear recommendations, develop dashboards, and support control improvements across the purchase-to-payment lifecycle.

The role emphasizes collaboration with multiple finance and business teams, enabling strong decision-support, risk management, and process optimization. Experience in financial services is valued.

Qualifications

• Advanced analytical, critical-thinking, and problem-solving skills to identify trends and risks.
• Experience in financial analysis and operational reporting in a financial services environment.
• Ability to translate data into actionable recommendations for management.
• Familiarity with P2P or Accounts Payable operations and internal controls.

Responsibilities

• Develop dashboards and data visualizations to support decision-making.
• Support audits and strengthen the control environment.
• Lead or contribute to continuous improvement and transformation initiatives.

Skills

Advanced analytics

Data visualization

Financial analysis

Operational reporting

P2P/AP operations

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Disbursements supports Markel's purchase-to-payment lifecycle by delivering accurate, controlled, and customer-focused payment and reporting services. The P2P team partners with Corporate Accounting, Treasury, Procurement, Business Support, technology teams, and other stakeholders to improve service performance, operational effectiveness, compliance, and customer experience.

Role Purpose:

The Senior Analyst, P2P Disbursements provides advanced analytical, reporting, financial, and operational expertise to support effective delivery of purchase-to-payment services. The role transforms complex data into meaningful insights, identifies trends, risks, pain points, and improvement opportunities, and develops recommendations that strengthen service performance, operational effectiveness, financial integrity, controls, compliance, and customer experience. The Senior Analyst serves as a trusted analytical and operational partner, leads or supports continuous improvement and transformation initiatives, and acts as a subject matter expert in assigned areas of responsibility.

What we ask of you:

• Collect, analyze, interpret, and communicate operational, financial, customer, and performance data to identify trends, root causes, risks, service gaps, and opportunities; translate findings into actionable recommendations for management and stakeholders.
• Develop and maintain dashboards, queries, metrics, reporting, and data visualizations that support recurring and ad hoc requests, decision-making, root-cause analysis, and service performance management.
• Serve as a recognized subject matter expert in assigned regulatory, compliance, and operational disciplines, including 1099 reporting and unclaimed property requirements, and provide guidance to stakeholders, project teams, and junior associates.
• Support internal and external audits, coordinate and resolve audit requests, perform control-related analysis, and identify opportunities to strengthen the control environment and mitigate financial, operational, regulatory, and compliance risks.
• Prepare and review journal entries, account reconciliations, and related financial analyses; investigate and resolve issues in accordance with financial, regulatory, control, and audit requirements.
• Drive continuous improvement of P2P processes, controls, reporting, data quality, automation, and system utilization; lead or support process redesign, system enhancements, change initiatives, and transformation activities.
• Represent P2P on strategic Finance and cross-functional initiatives and partner with Corporate Accounting, Treasury, Procurement, Business Support, technology teams, and other stakeholders to resolve complex issues and achieve shared objectives.
• Act as an advanced user of financial systems, reporting platforms, analytical tools, automation capabilities, and emerging technologies, applying them to improve insight, productivity, operational effectiveness, and customer outcomes.
• Serve as a technical resource and mentor for junior associates by providing coaching, knowledge transfer, quality review, and developmental support that promote accuracy, consistency, analytical capability, and professional growth.
• Work independently, exercise sound judgment, manage competing priorities, communicate proactively with stakeholders, and consistently deliver accurate, timely, inclusive, and high-quality results.

What you will bring to the role:

• Demonstrate advanced analytical, critical-thinking, and problem-solving skills, including the ability to identify trends, root causes, risks, and business implications.
• Bring experience in financial analysis, operational reporting, process improvement, P2P or Accounts Payable operations, or a comparable financial-services environment.
• Use relevant financial, reporting, querying, dashboard, and data-visualization tools proficiently; experience with automation or emerging analytical technologies is beneficial.
• Understand financial controls, reconciliations, journal entries, audit support, regulatory requirements, and operational-risk management.
• Translate complex operational and financial information into clear insights and recommendations for varied audiences, including management and senior stakeholders.
• Influence outcomes, lead improvements, support change, and collaborate effectively across functions without relying on formal authority.
• Coach, mentor, and provide technical guidance to junior associates while