P/T - Exit Booth Agent

Europcar Mobility Group Denmark; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car is seeking Exit Booth Agents to ensure a smooth and courteous end-to-end rental experience. You will greet customers, verify documents, and finalize checkouts with accuracy.

This on-site role requires a friendly demeanor, attention to detail, and the ability to assist customers as they depart. A valid driver's license and customer-service orientation are preferred.

Qualifications

• Valid Driver's License required.
• High School Diploma or equivalent required.
• Strong interpersonal skills and a customer-focused attitude.

Responsibilities

• Verify the completion and correctness of customer rental agreements before finalizing checkouts.
• Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility.
• Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process.
• Obtain the customer's signature on the checkout slip to ensure forms are correctly executed.
• Keep the exit booth clean and organized, reflecting the company's commitment to excellence.
• Offer directions or local information and send customers off with a safe journey.

Skills

People skills

Troubleshooting with a smile

Patience

Education

High School Diploma or equivalent

Valid Driver's License

Job description

The last impression is just as important as the first.

At Fox Rent A Car, our Exit Booth Agents are the final touchpoint of every rental experience. You make sure every customer rolls out feeling good - paperwork tight, questions answered, and a send-off that leaves them wanting to come back.

Your Primary Focus Is To

• Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts
• Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility
• Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process
• Ensure all forms are correctly executed by obtaining the customer's signature on the checkout slip
• Keep the exit booth clean and organized, both inside and out, reflecting the company's commitment to excellence
• Send customers off with a safe journey and offer helpful information, such as directions or local landmarks
• Perform other duties as assigned to support business needs and objectives

Education & Experience

• Valid Driver's License
• High School Diploma or equivalent

We're Looking For

• Top-notch people skills
• Ability to troubleshoot with a smile
• Patience and understanding throughout the rental experience

We Offer

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
• Company-paid Life Insurance
• Company-paid AD&D Insurance
• Flexible spending account
• Parental leave
• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com