P/T Automotive Customer Service Advisor - 2814

Jiffy Lube; Tomball (TX); In loco; USD 19.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Medical plans

Vision and dental plans

Dental coverage

Telemedicine

Life insurance

Training bonus

Employee discounts

Flexible spending accounts

Employee assistance programs

Descrizione del lavoro

Jiffy Lube in Tomball, TX is seeking a part-time Customer Service Advisor to support customers through their visits and assist with basic automotive maintenance. The role emphasizes clear communication, rapport building, and recommending services.

The position requires a valid U.S. driver’s license (preferred) and the ability to stand for long periods. No sponsorship; part-time schedule available at a busy shop.

Competenze

• Excellent customer service and communication skills.
• Ability to build rapport and explain services.
• Willingness to train and grow.
• Valid U.S. driver’s license and work authorization.

Mansioni

• Greet customers, review service needs, and escort them from their vehicles.
• Explain promotions and available services.
• Provide unbiased recommendations based on manufacturer guidelines and technician findings.
• Communicate updates throughout the service process.
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components).
• Ensure quality work, review completed services with customers, and encourage return visits.
• Perform other duties as assigned.

Conoscenze

Customer service

Communication

Active listening

Objection handling

Multitasking

Safety awareness

Growth mindset

Descrizione del lavoro

P/T Automotive Customer Service Advisor - 2814

#2814-6142

Tomball, Texas, United States

Job Description

Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team!

We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver’s license is strongly preferred but not required.

Job Summary

The Customer Service Advisor supports customers through their entire visit—building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.

Job Description

• Greet customers, review service needs, and escort them from their vehicles
• Explain promotions and available services
• Provide unbiased recommendations based on manufacturer guidelines and technician findings
• Communicate updates throughout the service process
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
• Ensure quality work, review completed services with customers, and encourage return visits
• Perform other duties as assigned

Requirements

• Valid U.S. driver’s license and authorization to work in the U.S. (no sponsorship)
• Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
• Comfortable working in enclosed or semi-outdoor environments

Qualifications

• Excellent customer service and communication skills
• Strong listening and reasoning abilities
• Confident in overcoming objections
• Positive and energetic attitude
• Ability to succeed in a fast-paced, team-oriented environment
• Commitment to safety procedures
• Willingness to train and grow
• Ability to multitask effectively
• Employer/employee‑funded medical, vision, and dental plans, prescription coverage, and telemedicine*
• Employer‑funded basic life & AD&D*
• Bonus structure for JLU training completion
• Employee discounts on parts and services
• Optional life, accident, disability, and critical illness plans*
• FSA and Dependent Care FSA*
• Employee assistance programs, will preparation, travel assistance

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location(s)

2814 - 28056 State Hwy 249, Tomball, TX