P&C Account Manager

Neins; Lincoln (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

An insurance agency in Lincoln, Nebraska, is seeking a P&C Account Manager to support the growth of its property and casualty portfolio. The role involves managing client relationships, analyzing risk exposures, and providing recommendations for coverages. Responsibilities include processing claims, endorsements, and policy renewals. Candidates should possess a Bachelor's degree, a Nebraska P&C insurance license, and strong customer service skills. The position requires attention to detail, effective communication, and the ability to work independently.

Qualifications

• Bachelor's degree in Business Administration or equivalent insurance industry experience.
• Current Nebraska Property and Casualty insurance license required.
• Prior insurance or customer service experience preferred.

Responsibilities

• Serve as a primary point of contact for clients.
• Analyze client risk exposures and recommend appropriate coverages.
• Generate and present insurance quotes.
• Process endorsements and renewals ensuring accuracy.
• Assist clients through the claims process.

Skills

Customer service orientation

Analytical skills

Proficient in Microsoft Office

Effective communication skills

Detail-oriented

Education

Bachelor's degree in Business Administration or related field

Nebraska Property and Casualty insurance license

Job description

Old Cheney Location - Lincoln, NE 68516**Job Title:** P&C Account Manager**Supervisory Responsibilities:** N/A**Job Summary:** The P&C Account Manager supports the growth and retention of the agency’s property and casualty portfolio by delivering high-quality service and operational support. This role partners with producers and team members to assist with new business, maintain existing accounts, and ensure accurate and timely processing of policy changes, claims, and renewals. The Account Manager serves as a key point of contact for clients, providing guidance on coverage options, addressing risk exposures, and identifying opportunities to enhance protection based on client needs.* Serve as a primary point of contact for clients by responding to questions, resolving concerns, and processing policy changes in a timely and professional manner.* Analyze client risk exposures and recommend appropriate property and casualty coverages, including home, auto, liability, and related policies.* Generate and present insurance quotes by gathering risk information, working with carriers, and structuring appropriate coverage solutions.* Partner with producers to support new business development and identify opportunities to expand coverage for existing clients.* Process endorsements, renewals, and policy updates, ensuring accuracy and compliance with carrier and agency requirements.* Review policies for accuracy and identify potential coverage gaps or inconsistencies.* Assist clients through the claims process by gathering information, submitting claims, and providing ongoing communication until resolution.* Maintain organized and up-to-date client files, including policies, applications, renewals, and related documentation.* Complete administrative and operational tasks such as data entry, document preparation, correspondence, and policy packaging.* Monitor the status of applications, claims, renewals, and endorsements, proactively addressing delays or issues.* Maintain a working knowledge of insurance products, carrier guidelines, and industry trends through continuing education and professional development.* Contribute to process improvements that enhance efficiency, accuracy, and overall client experience.* Perform additional duties as assigned to support agency operations.* Proficient in Microsoft Office and general office machinery.* Attentive to detail with a high degree of accuracy.* Self-motivated and capable of working independently.* Effective at interacting with customers, management, and other employees.* Strong critical thinking, problem-solving, and analytical skills.* Excellent customer service orientation and communication skills, both verbal and written.* Flexible and able to work under pressure, prioritize tasks, and meet deadlines.* Well-organized with a courteous and diplomatic approach.* Demonstrates sound judgment and strong organizational skills.* Able to hear and communicate effectively with customers, co-workers, and external contacts.* Proficient in reading and writing.* Bachelor’s degree in Business Administration or a related field, or equivalent insurance industry experience.* Current Nebraska Property and Casualty (P&C) insurance license required (or ability to obtain within a specified timeframe).* Prior insurance or customer service experience preferred.* Valid motor vehicle driver’s license required.* Engage in routine physical activities such as walking, standing, sitting, stooping, bending, pushing, and pulling.* Ability to read reports and use a computer effectively.* Lift and carry items up to 30 pounds daily, including file boxes and office supplies.