Owner Relations Agent

Better Talent; United States; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

PTO and sick days

Health, Dental, and Vision insurance

Life insurance

Flexible work schedules

Job summary

Liquid Life Vacation Rentals is seeking an Owner Relations Agent to support and communicate with owners across 800+ managed properties. You will act as the welcoming face of Liquid Life in our office, coordinating with onboarding, leadership, and maintenance teams to meet each property's needs.

On a typical day, you’ll manage the front desk, prioritize tasks, and handle a fast-paced mix of owner communications and guest requests with a solution-focused mindset.

Qualifications

• Previous experience in the hospitality industry is a plus.
• Exceptional interpersonal skills, making everyone you interact with feel comfortable and understood.
• A personality that's naturally curious, motivated, and quick to take action.
• Professional demeanor, demonstrating an understanding of the importance of first impressions.
• Eager to embrace challenges and the ability to handle multiple tasks efficiently.

Responsibilities

• Manage and enhance owner relations, ensuring their needs are met with efficiency and care.
• Be the welcoming face of Liquid Life, greeting property owners and visitors with warmth and professionalism.
• Serve as a liaison between property owners and various teams, coordinating with our executive team, cleaning, and other departments.
• Handle phone calls and front desk duties with a smile, ensuring everyone who contacts us feels valued and heard.
• Apply your meticulous work ethic in all tasks, ensuring accuracy and thoroughness in every aspect of your role.

Skills

Interpersonal skills

Curious

Motivated

Multitasking

Professional demeanor

Hospitality experience

Job description

Company Overview

Liquid Life Vacation Rentals is a premier vacation rental and property management company with 800+ properties across Orange Beach, Gulf Shores & Perdido Key. We also have a sister company by the name of Liquid Life Cleaning and Maintenance, which has provided peace of mind to guests and owners since our founding by exceeding EPA standards in vacation rental cleaning. Our legacy of top-tier service started in 2012, and ever since, we've been committed to giving our guests the Gulf Coast's most luxurious and premium vacation rentals. We take pride in our close-knit and friendly team, where everyone supports each other's growth and improvement. At Liquid Life, we view every property owner as a valuable partner and every guest as a new member of our growing family. Keep reading to learn how to dive into our refreshing work culture, where we value professional growth and a healthy work-life balance.

Position Summary

As our Owner Relations Agent, you’ll support and communicate with owners across our 800+ managed properties while working closely with our onboarding team, executive leadership, and cleaning and maintenance teams to ensure each property’s needs are met. You’ll play a key role in maintaining strong owner relationships through clear, professional communication and collaboration, while also serving as the welcoming face of Liquid Life in our office creating a positive, family-style experience for both owners and guests.

On a typical day, you’ll manage the front desk, organize and prioritize your tasks, and balance a fast-paced mix of calls, owner communications, and guest needs. You’ll keep owners informed, accurately track property updates in our systems, and respond with a helpful, solution-focused mindset. If you bring strong organizational skills, enjoy working with people, and naturally lead with a how can I help? attitude, we’d love to hear from you.

Key Responsibilities

• Manage and enhance owner relations, ensuring their needs are met with efficiency and care.
• Be the welcoming face of Liquid Life, greeting property owners and visitors with warmth and professionalism.
• Serve as a liaison between property owners and various teams, coordinating with our executive team, cleaning, and other departments.
• Handle phone calls and front desk duties with a smile, ensuring everyone who contacts us feels valued and heard.
• Apply your meticulous work ethic in all tasks, ensuring accuracy and thoroughness in every aspect of your role.

Required Qualifications

• Previous experience in the hospitality industry is a plus.
• Exceptional interpersonal skills, making everyone you interact with feel comfortable and understood.
• A personality that's naturally curious, motivated, and quick to take action.
• Professional demeanor, demonstrating an understanding of the importance of first impressions.
• Eager to embrace challenges and the ability to handle multiple tasks efficiently.

Compensation, Benefits, & Schedule

Annual Salary: $45,000 - $55,000 based on experience and achievement

Benefits:

• Paid time off, such as PTO, sick days, and vacation days
• Health, Dental, and Vision insurance
• Life insurance
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule: Must be willing to work Monday through Friday during regular business hours with the flexibility to work after hours as needed.