Overnight Welcome Center Attendant - FT

Omni Hotels and Resorts; Tucson (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a friendly and motivated individual to join their team as a Guest Services Representative. This role involves greeting guests during the overnight shift, ensuring a safe and secure entrance to the resort, and providing exceptional customer service. The ideal candidate will thrive in a dynamic work environment, embracing the opportunity to assist guests with directions and inquiries. If you have a passion for service and enjoy working in a team-oriented atmosphere, this position could be your perfect match in a beautiful setting surrounded by nature.

Qualifications

• Must communicate effectively and possess great customer service skills.
• Flexible schedule required to adapt to different weather conditions.

Responsibilities

• Greet all guests and ensure the resort entrance is safe and secure.
• Operate the welcome center professionally and provide directions.

Skills

Effective Communication

Customer Service Skills

Flexibility

Job description

Location

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

To greet all guests, customers and members when entering the property during the overnight shift and ensure that the resort entrance is maintained in a safe and secure manner.

Responsibilities

1. Operate the welcome center with a pleasant and professional manner.
2. Be prepared to give directions to the resort, private residences and surrounding areas.
3. Announce arriving Guests/ Golfers on proper radio channel.
4. Follow proper radio protocol.
5. Work in the exterior of hotel with exposure to weather conditions.

Qualifications

1. Must be able to communicate effectively.
2. Great customer service skills.
3. Must have a flexible schedule.
4. Be able to work in different weather conditions.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].

Job Locations: US-AZ-Tucson

Posted Date: 2 weeks ago (3/24/2025 5:55 PM)

Requisition ID: 2025-121168

# of Openings: 1

Category: Front Office Operations