Overnight Valet Attendant — Guest Experience

Newport Beach Country Club; Newport Beach (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

Balboa Bay Resort in Newport Beach, CA is seeking an Overnight Part-Time Valet Attendant. You will warmly welcome guests, assist with parking, and ensure safe traffic flow on property while handling guest vehicles with care.

Qualifications include 1–3 months related experience, a valid driver's license with a good record, and the ability to work varying shifts including holidays and weekends. A professional appearance and strong guest service mindset are essential.

Qualifications

• One to three months related experience and/or training.
• Experience driving a manual transmission and a variety of types of vehicles.
• Ability to serve needs of guest through proper and careful use of the guest's vehicle and face-to-face interactions.
• Strong communication and interpersonal skills and commitment to guest satisfaction.
• Basic math skills such as addition, subtraction, multiplication and division.
• Ability to learn and use hotel telephone and computer systems.
• Ability to read and interpret safety rules and procedures; English proficiency required.
• Must possess a valid driver's license with a good driving record; shuttle may require Class B.
• Varying schedules including holidays and weekends; professional appearance required.
• Completion of required training and adherence to safety policies.

Responsibilities

• Opens doors and assists guests entering and leaving the property, manages traffic flow.
• Parks vehicles, tags with guest information, and secures keys.
• May drive guests to destinations per schedule and assists with luggage.
• Resolves guest complaints within authority; escalates to management as needed.
• Notifies supervisor of unusual events or security concerns.
• Notifies management of safety or behavior issues and resolves when possible.
• Follows all safety policies; uses PPE as required.

Skills

Manual transmission driving

Guest service

Communication

Math skills

Computer systems

English literacy

Driver's license

Job description

Balboa Bay Resort in Newport Beach, CA is seeking an Overnight Part-Time Valet Attendant. You will warmly welcome guests, assist with parking, and ensure safe traffic flow on property while handling guest vehicles with care.

Qualifications include 1–3 months related experience, a valid driver's license with a good record, and the ability to work varying shifts including holidays and weekends. A professional appearance and strong guest service mindset are essential.