Overnight Valet Attendant - Fort Worth, TX

American Parking & Services; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality-focused parking services is seeking Overnight Valet Attendants in Fort Worth, TX. This role involves providing exceptional customer service while safely parking and retrieving vehicles, ensuring a welcoming experience for guests. Ideal candidates will possess a strong customer service mindset, a valid driver’s license, and the ability to thrive in a fast-paced environment. Join a dynamic team that values professionalism and offers growth opportunities, competitive pay, and a supportive work culture. If you are ready to make a positive impact, apply today!

Benefits

Health Benefits – Medical, vision, and dental insurance

401K – Upon eligibility

Supplemental Insurance – Life insurance and critical illness

Bonus opportunities

Leadership development and growth opportunities

Paid time off and training

Tuition assistance up to $5,250/year

Discounts through Perks at Work

Military friendly employer

Qualifications

• Previous customer service experience preferred.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Safely park and retrieve vehicles while providing excellent customer service.
• Manage traffic flow and assist guests with vehicle drop-off and pick-up.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Job description

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Reports directly to: Guest Service Coordinator

Schedule: Full Time / Part-Time

Status: Non-Exempt

Compensation: $7.25 - $18.00 per hour PLUS daily Cash Tips

Position Summary

The Guest Service Associate (GSA) is responsible for providing excellent customer service by safely parking and retrieving vehicles. As the first and last person guests see, the GSA helps create a positive and welcoming experience while following all safety and company procedures.

Primary Objective

To provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. This includes greeting guests, helping with vehicle drop-off and pick-up, managing traffic flow, and answering questions in a professional manner.

Duties and Responsibilities

• Vehicle Inspections: Check for damage and record vehicle details on claim tickets.
• Safety: Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
• Compliance: Clock in/out for shifts and breaks on time, and report tips accurately.
• Housekeeping: Keep the valet area clean, organized, and presentable at all times.
• Customer Service & Teamwork: Handle guest concerns politely, solve problems quickly, and support a positive team environment.
• Attendance & Professionalism: Arrive on time, in full uniform, and ready to work. Follow all company rules and policies.
• Additional Duties: Help with other tasks as needed to support the team and daily operations.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• A helpful attitude and strong customer service mindset are essential.

• Valid driver’s license and reliable transportation are required.
• Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
• Must successfully pass and maintain a clean background check.

Core Competencies

• Deliver exceptional guest service through clear, professional communication and active listening.
• Create welcoming, personalized interactions that reflect company standards and enhance the guest experience.

• Adhere to company policies and procedures.
• Effectively adapt to changing environments and manage multiple responsibilities.
• Remain flexible and professional in the face of unexpected challenges.

• Follow instructions, maintain schedules, and complete tasks on time.
• Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace.

• Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods.
• Work may take place in various weather conditions (heat, cold, rain, etc.).
• Maintain professional appearance, including uniform and grooming standards.
• Must be available to work evenings, weekends, and holidays as needed.
• Work is performed in both indoor and outdoor settings, including parking garages and active traffic areas.
• Role involves regular interaction with team members, clients, vendors, and guests; use of communication tools (phones, radios); and operation of moving vehicles.

Additional Information

About Parking Management Company (PMC): PMC is a national leader in hospitality-focused parking services, providing valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries. Learn more at JoinPMC.com | ParkingMgt.com

How to Apply: If this sounds like the right opportunity, apply today using our mobile-friendly application. Click “Apply Now” and join the PMC family!

Pay Transparency: PMC supports pay transparency and equity, complying with all applicable laws regarding fair compensation.

Benefits

• Health Benefits – Medical, vision, and dental insurance
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Leadership development and growth opportunities
• Paid time off and training
• Tuition assistance up to $5,250/year
• Discounts through Perks at Work
• Military friendly employer

Employment is at-will with a 120-day introductory period. The role is non-exempt under FLSA, eligible for overtime pay. PMC complies with all relevant laws regarding wages, leave, and equal opportunity.