Overnight Valet Attendant

VPNE; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

VPNE is seeking an entry-level Valet Attendant in the Boston area. You will greet guests, assist with ingress/egress, and park and retrieve vehicles with safety and courtesy. A professional appearance and strong English communication are essential.

You will keep the garage clean, manage keys, and follow all safety protocols to ensure a positive guest experience and smooth shift transitions.

Qualifications

• Greet customers and provide courteous service.
• Ability to communicate in English, both written and spoken.
• Maintain a professional appearance and demeanor.

Responsibilities

• Greet customers as they arrive and provide courteous service.
• Park customers’ vehicles in designated areas safely.
• Retrieve vehicles promptly when customers are ready to leave.
• Keep the parking area clean and organized, with no debris.
• Track keys and ensure correct vehicle return to customers.
• Follow all safety protocols to protect vehicles and guests.

Skills

Customer service

English proficiency

Job description

Position Summary

The Valet Attendant is responsible for parking and retrieving vehicles for customers while making an exceptional impression on every guest, engaging with our customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service.

Responsibilities

• Greet customers as they arrive and provide courteous and professional service. They may open doors for customers and assist them with getting in and out of their vehicles.
• Parking customers’ vehicles in designated parking areas, ensuring they are parked safely and securely.
• When customers are ready to leave, a valet attendant retrieves their vehicles and returns them to the customers promptly.
• Keep the parking area clean and tidy, ensuring no trash or debris is on the ground.
• Please keep track of keys for all parked vehicles, ensuring they are returned to the correct customer when their vehicle is retrieved.
• Provide exceptional customer service, addressing any questions or concerns that customers may have and ensuring that their experience is positive.
• Valet attendants must follow all safety protocols and regulations to prevent accidents and ensure the safety of customers’ vehicles.

Qualifications:

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Requirements:

• You must be 18 or older to apply.
• Own a driver’s license.
• Pass an RMV background check
• Maintain uniform standards
• Maintain a professional and polite manner.
• Adheres to VPNE’s attendance policy
• Ability to read, write and verbally communicate in English
• Operates vehicles safely to minimize the potential for accidents.
• Be cognizant of tracking keys and cars throughout the garage.
• Maintain garage organization and cleanliness.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Help facilitate transition at the end of shift
• Cleaning duties as assigned.