Overnight Triage Clinician, CBHC

Beth Israel Lahey Health; Lawrence (MA); Presencial; USD 46.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus up to $3,000

Descripción de la vacante

Beth Israel Lahey Health’s Lawrence Community Behavioral Health Center seeks a CBHC Triage Clinician to support mobile crisis, urgent care, and telehealth services 24/7. You will triage, assess, and coordinate crisis interventions for diverse populations in clinic and community settings.

The role emphasizes rapid crisis evaluations, coordination with community partners, and accurate documentation. A master’s degree in social work or related field is required, with licensure preferred and

Formación

• Master’s degree in Social Work, Counseling or related field.
• Licensed preferred (LICSW, LMHC, LMFT).
• Valid driver’s license with reliable vehicle.
• Experience in mobile crisis/emergency psychiatric services with de-escalation.
• Proficiency with Epic or similar EHR systems.

Responsabilidades

• Answer phones and greet walk-ins, collect demographics and insurance information, and conduct initial triage.
• Provide emergency crisis evaluations for youth, adults and geriatric patients in clinic, hospital, or community settings (including telehealth).
• Support hospitals by providing crisis consultations via telehealth or in-person.
• Manage acute phase crises, determine next steps, and coordinate referrals to appropriate services.
• Complete documentation within required time frames and maintain collaboration with partners.

Conocimientos

Effective communication

Organizational skills

Spanish

Portuguese

Haitian Creole

Documentation

Proficient with Epic

Educación

Master’s degree in Social Work, Counseling or related field

Herramientas

Epic

Descripción del empleo

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Description:Sign on bonus up to $3000 for independently licensed clinicians (pro-rated for part time)Schedule: Sunday -Thursday Overnights (11pm-7am)CBHC Triage Clinicians are responsible for the smooth functioning of the Mobile Crisis/Urgent care department in the Lawrence Community Behavioral Health Center, 24 hours a day, 7 days a week, by triaging calls and walk-ins. Serves as liaison with community providers and stakeholders and provides supportive and informational communication with persons served. Triage clinicians conduct crisis evaluations in the CBHC and a variety of community settings either in person or via telehealth. Depending on the shift (overnights in particular) a major component of the CBHC Triage Clinician’s role may be to support BILH Hospitals by providing behavioral health crisis consultations via telehealth, for patients who present for services. Evaluations may be performed in the assigned hospitals’ Emergency Department or medical units.Responsibilities :Answers phones, greets walk-ins collects needed information such as demographics, insurance information, etc., and completes initial triage assessment.Monitor milieu for safety concerns and communicate with security and leadership if warrantedProvides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including our clinic, via telehealth in assigned Beth Israel Lahey Health Hospitals and in community-based settings in person and via telehealth.Manages the acute phase of clients presenting in behavioral health crisis; including triage, timely assessment and refer clients to the appropriate services.Monitor Teams and Epic chats, or other hospital modes of communication as needed and provides timely appropriate assessment. Determines next steps in support of clients with behavioral health needs.Completes accurate assessments and related documentation within required time frames.Develops and maintains collaborative working relationships with colleagues, and with hospital and community partners.Utilizes supervision effectively by sharing pertinent information and seeking guidance to manage high risk cases.Understands and abides by all AMCI, YMCI and Emergency Department performance specifications.Meets productivity standards as defined by estimated delivery of services (productivity is continuously assessed by program management).Maintains a professional demeanor at all timesListens and gets clarification when needed; responds well to questions. Writes clearly and informatively.Other duties as assignedQualifications :Master’s degree in Social Work, Counseling or a related fieldLicense preferred (LICSW, LMHC, LMFT)Valid driver's license, good driving record, and reliable vehicle with ability to meet persons served in a variety of community settingsExperience and training in mobile crisis/emergency psychiatric services working with adults, youth and their families, including de-escalation strategies, and emergency services systems of care.Effective communication and organizational skills requiredFamiliarity with CANS assessment helpfulProficient computer skills in standard desktop applications such as Windows, Word, Excel and OutlookAbility to complete documentation electronically is required. Experience with Epic a plus.Proficiency in Spanish, Portuguese, Haitian Creole a plusPay Range:$33.17 – $45.85The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledEmployment: Full-timeHours/Week: 40Shift: NightCategory: Behavioral HealthPay Range: $33.17 - $45.85FLSA: Non-ExemptReq ID: JR106254