Overnight Stocker

Hy-Vee; Omaha (NE); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Hy-Vee is seeking a Night Stocker to unload trucks, stock shelves, and rotate products in the Grocery department. The role requires meeting customers’ needs with a smile and working as part of a team to maintain a pleasant store environment.

The candidate should have a high school diploma or equivalent and up to six months of related experience. The job involves heavy lifting and physical activity in a fast-paced overnight setting.

Qualifications

• High school or equivalent experience.
• Six months or less of similar or related work experience.

Responsibilities

• Provide prompt, efficient and friendly customer service with care and patience.
• Greet customers and address them by name when possible.
• Assist customers by guiding them to products and loading items.
• Unload trucks, stock shelves, rotate products and monitor for miss-picked items.
• Work with team to ensure customer satisfaction and a pleasant environment.
• Adhere to store guidelines and report to work on schedule.

Skills

Customer service

Teamwork

Communication

Attention to detail

Physical stamina

Problem solving

Stocking & merchandising

Education

High school diploma or equivalent

Tools

Forklift

Tomra machines

Scales

Check register

Power jack

Order machine

Compactor

Job description

Additional Considerations (if any): Overnight Shifts, Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Night Stocker

Department: Grocery

FLSA: Non-Exempt

General Function: Unloads product, opens containers, stocks shelves, and rotates product where necessary.

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager

Positions that Report to you: None

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customer’s names and to address them by name whenever possible.
• Assists customers by: (examples include)
• Escort them to the products they are looking for
• Securing products that are out of reach
• Loading or unloading heavy items
• Making note of passing along customer suggestions or requests
• Performing other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly when called upon and provides friendly helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.
• Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.
• Organizes stock for greatest efficiency, cleans and restocks damaged items.
• Tags the shelves with overstock in the back room and understock drawers.
• Reports all new or different items for the scanning coordinator for input into the system.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled, on time, and works the scheduled number of hours.

Secondary Duties and Responsibilities:

• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must be able to solve arithmetic calculations involving fractions, decimals, and percentages. Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

High school or equivalent experience. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform very heavy work, exerting in excess of 100 pounds of force occasionally, in excess of 50 pounds of force frequently, and in excess of 20 pounds of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes and the potential for electrical shock.

Equipment Used to Perform Job:

Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.

Financial Responsibility:

Responsible for supplies, stock, and for checking the cooler.

Contacts:

Has daily contact with community or trade/professional organizations, suppliers/vendors, and customers.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.