Overnight Security Officer/Valet (Part Time) - Embassy Suites Charleston Historic

Hilton; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to maintain the safety of guests and team members while ensuring the security of the property. In this role, you will patrol the hotel, respond to emergencies, and promote safe practices. The ideal candidate will demonstrate strong customer service skills and a commitment to safety. Join a global leader in hospitality and contribute to creating exceptional guest experiences. This is a fantastic opportunity to be part of a dynamic team focused on integrity, teamwork, and quality service.

Qualifications

• Strong ability to respond to emergencies and ensure safety.
• Excellent customer service skills to assist guests effectively.

Responsibilities

• Patrol hotel premises to identify safety and security risks.
• Respond to emergencies and resolve guest issues promptly.
• Write accurate reports on incidents and safety concerns.

Skills

Emergency Response

Patrolling

Report Writing

Customer Service

Safety Awareness

Job description

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
2. Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
3. Promote safe work practices.
4. Initiates preliminary investigations into incidents, as needed.
5. Writes reports and ensures accuracy of necessary documentation, as needed.
6. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “