Overnight Security Officer | Part Time

Hyatt Regency; Fort Worth (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Discounted hotel stays

On-site parking (free)

Free shift meals

Development reimbursement up to $1,000

Job summary

Hyatt Regency DFW Airport in Fort Worth, TX is seeking an Overnight Security Officer to help keep guests and colleagues safe while delivering warm hospitality. This part-time role requires patrols, emergency response, incident reporting, and strong judgment under pressure.

You’ll work 10:30 PM to 7:00 AM, weekends and holidays, with potential additional shifts. Benefits include Hyatt discounts, on-site parking, free shift meals, and development reimbursement.

Qualifications

• Previous customer service experience.
• Strong verbal and written communication skills.
• Ability to remain professional and exercise sound judgment in stressful situations.
• Ability to work independently with minimal supervision.
• Must be available to work overnight shifts, weekends, and holidays.
• Stand and walk for extended periods, frequently up to 8 hours per shift.

Responsibilities

• Respond promptly to medical emergencies, fire alarms, accidents, criminal activity, suspicious persons, guest disturbances, and other safety concerns.
• Assist with emergency evacuations, fire drills, and emergency response procedures.
• Provide First Aid, CPR, and AED assistance within the scope of training and certification.
• Conduct routine patrols of guest floors, parking garages, meeting spaces, public areas, employee areas, and exterior grounds.
• Maintain a visible security presence and monitor access control systems.
• Respond to guest lockouts, noise complaints, disputes, and security concerns.
• Enforce Hyatt policies and complete detailed security reports.
• Provide courtesy escorts and support lost and found procedures, package deliveries, and hotel events.
• Maintain accurate daily logs, patrol records, and incident reports.

Skills

Customer service

Communication

Judgment under pressure

Independent work

Overnight availability

Guest service orientation

Job description

Organization- Hyatt Regency DFW Airport

Summary

Come be part of our Rooms team as an Overnight Security Officer at Hyatt Regency DFW, conveniently located across from Terminal C at DFW Airport. Our hotel features 811 guestrooms and more than 92,000 square feet of meeting and event space, creating a dynamic and rewarding environment for hospitality professionals.

As an Overnight Security Officer, you will play a critical role in protecting the safety and security of our guests, colleagues, visitors, and hotel property. This position serves as a first responder within the hotel and requires strong judgment, professionalism, and the ability to remain calm in emergency situations while delivering exceptional guest service.

Schedule

We are seeking a Part-Time Overnight Security Officer.

Shift Hours: Approximately 10:30 PM – 7:00 AM

Availability Requirements

• Must be available to work overnight shifts
• Must be available on weekends
• Must be available on holidays
• Additional shifts may be offered based on business needs

Position Summary

The Overnight Security Officer is responsible for maintaining a safe, secure, and welcoming environment throughout the hotel. This position conducts routine patrols, responds to emergencies, assists guests and colleagues, investigates incidents, enforces hotel policies, and completes detailed documentation to support hotel operations. The ideal candidate demonstrates professionalism, exceptional customer service, strong communication skills, and the ability to make sound decisions under pressure.

Responsibilities

Essential Duties & Responsibilities

Safety & Emergency Response

• Respond promptly to medical emergencies, fire alarms, accidents, criminal activity, suspicious persons, guest disturbances, and other safety concerns.
• Assist with emergency evacuations, fire drills, and emergency response procedures.
• Provide First Aid, CPR, and AED assistance within the scope of training and certification.
• Conduct guest welfare checks and assist with emergency room entries when appropriate.
• Coordinate with law enforcement, fire departments, EMS, and other emergency responders when necessary.
• Maintain familiarity with emergency response equipment and procedures.

Security Operations

• Conduct routine patrols of guest floors, parking garages, meeting spaces, public areas, employee areas, and exterior grounds.
• Maintain a visible security presence throughout the property.
• Monitor access control systems and key management procedures.
• Respond to guest lockouts, noise complaints, disputes, and security concerns.
• Enforce Hyatt policies, safety procedures, and property rules.
• Investigate incidents and complete detailed security reports.

Guest & Colleague Support

• Provide exceptional guest service while ensuring a secure environment.
• Assist guests and colleagues during emergencies and operational incidents.
• Provide courtesy escorts when appropriate.
• Support lost and found procedures, package deliveries, and hotel events.
• Assist guests with mobility needs and ADA-related transportation support when required.

Administrative Responsibilities

• Maintain accurate daily logs, patrol records, and incident reports.
• Utilize hotel security systems and reporting software.
• Participate in departmental meetings, training programs, emergency drills, and certification renewals.
• Perform additional duties as assigned.

Qualifications

Required

• Previous customer service experience.
• Strong verbal and written communication skills.
• Ability to remain professional and exercise sound judgment in stressful situations.
• Ability to work independently with minimal supervision.
• Must be available to work overnight shifts, weekends, and holidays.
• Stand and walk for extended periods, frequently up to 8 hours per shift.
• Patrol buildings, guest floors, stairwells, parking garages, and exterior grounds throughout the shift.
• Frequently climb stairs during routine patrols and emergency responses.
• Bend, kneel, squat, crouch, crawl, reach, and twist as necessary to perform security-related duties.
• Lift, carry, push, and pull up to 50 pounds independently.
• Push occupied wheelchairs and assist guests with mobility when needed.
• Assist with emergency evacuations, including supporting guests with disabilities or limited mobility.
• Respond quickly to emergencies occurring anywhere on the property.
• Operate emergency response equipment safely and effectively.
• Work indoors and outdoors in varying weather conditions.
• Maintain the physical capability to fulfill all emergency response responsibilities safely and effectively.

Preferred

• Prior security, law enforcement, military, first responder, hotel, or hospitality experience.
• CPR, AED, and First Aid certification (or ability to obtain certification).
• Experience preparing incident reports and security documentation.

Care connects us.

At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world. Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Benefits & Perks:

• Annual allotment of comp and discounted hotel stays at Hyatt hotels globally
• Complimentary on-site hotel covered parking
• Complimentary colleague meal during shift
• Personal Development Reiumbursement up to $1,000 per year.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.