Overnight Security Officer, Gate City Casino

Delaware North; Nashua (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

Delaware North Gaming seeks a full-time Overnight Security Officer for Gate City Casino, Nashua. The role emphasizes ensuring a safe gaming environment and managing guest interactions. Ideal candidates will demonstrate strong customer service and conflict resolution skills while working a night shift.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Tuition and professional certification reimbursement

Qualifications

• High School Diploma or GED required.
• Prior law enforcement or security-related experience preferred.
• Strong customer service skills and ability to handle difficult situations.

Responsibilities

• Ensure identification is checked for proper admittance on the gaming floor.
• Conduct cash escorts as required.
• Handle guest issues or complaints professionally.

Skills

Customer service skills

Conflict resolution

Ability to de-escalate situations

Ability to work in a fast-paced environment

Education

High School Diploma or GED

Job description

The opportunity

Delaware North Gaming is hiring a full-time Overnight Security Officer to join our team at Gate City Casino in Nashua, New Hampshire. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay

$20.00 - $24.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure that identification is checked for proper admittance to the gaming floor
• Conduct cash escorts as required
• Observe, handle, and report procedural violations and illegal activity
• Maintain crowd control as required
• Defuse guest profanity and handle issues or complaints professionally

More about you

• High School Diploma or GED
• Ability to work in a fast-paced environment
• Must be able to be licensed by State Gaming Commission
• Ability to defuse difficult and sometimes emotionally charged situations when handling guest issues or complaints
• Prior law enforcement or security-related experience preferred.
• Applicant must be able to de-escalate difficult situations, possess strong customer service skills, and complete reports to document incidents
• Ability to maintain a professional and courteous demeanor at all times
• Must be willing to work 11:00pm - 7:00am, weekends, and holidays

Physical requirements

• Ability to stand and walk for extended periods of time
• Ability to communicate through two way radio
• Bending, stooping, lifting and carrying occasionally
• Vision sufficient to perform duties day or night
• Exposure to an occasionally smoky and loud environment

Shift details

Holidays
Weekends
8 hour shift
Overnight

Who we are

Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.