Overnight Security Officer

loewshotels; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid time off (sick days, vacation, &”

Tuition reimbursement

Pet insurance

Team Member hotel rates & employee-per

Uniforms provided with free dry-clean

Discounted dry cleaning for non-union

On-site discounted garage parking

Discounted MARTA transit pass

Complimentary meals in Team Member Caf

Job summary

Loews Atlanta Hotel is seeking a vigilant Security Officer to safeguard guests, team members, and property in Midtown Atlanta. You will monitor access points, perform patrols, and respond to emergencies with confidence and care.

The role requires calm decision-making, strong communication, and a commitment to safety. Join a team that values integrity, collaboration, and guest satisfaction at a landmark hotel.

Qualifications

• Observes surroundings and spot potential issues.
• Maintains calm, making sound decisions under pressure.
• Communicates clearly with guests and team members.
• Upholds safety standards and professional conduct.
• Works with others to maintain a secure environment.

Responsibilities

• Monitor and control access to team member entrances and guest areas.
• Conduct regular hotel patrols to identify safety hazards.
• Respond to emergencies per established procedures.
• Maintain detailed logs of visits and package removals.
• Inspect incoming and outgoing packages for security.
• Document security incidents and actions taken.
• Enforce hotel policies consistently to ensure safety.
• Interact professionally with guests to address concerns.
• Monitor CCTV and report suspicious activity.
• Coordinate with management on safety-related issues.
• Assist with health and safety training initiatives.
• Attend mandatory training and meetings.
• Perform other duties as assigned.

Skills

Observant

Calm under pressure

Clear communication

Integrity

Team orientation

Education

High school diploma or equivalent

Associate's degree in criminal justice or security management (preferred)

Job description

Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• T eam Member Hotel Rates, other discounts, perks and more
• Uniforms provided with complimentary dry cleaning
• Discounted dry cleaning for non-uniformed Team Members
• On-site discounted garage parking
• Discounted MARTA transit pass program
• Complimentary meals in Team Member Café while working

Benefits are subject to eligibility and may vary by position.

What We're Looking For

A vigilant and proactive Security Officer who will be the cornerstone of safety and peace of mind at Loews Hotels. You'll be the trusted guardian of our guests, team members, and property-combining sharp observation with quick thinking to create an environment where everyone feels secure and cared for. In this role, you'll patrol our stunning property, respond to challenges with confidence, and ensure that every guest experience is seamless and worry-free.

Who You Are

• Observant Protector : You have an eye for detail and a knack for spotting potential issues before they arise.
• Calm Decision-Maker : You thrive under pressure, making sound choices when it matters most.
• Clear Communicator : You connect easily with guests and team members, ensuring clarity and reassurance in every interaction.
• Integrity-Driven : You uphold the highest standards of safety and professionalism in everything you do.
• Team-Oriented : You value collaboration and work seamlessly with others to maintain a secure environment.

Veterans and military spouses encouraged to apply.

What You'll Do

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute regular patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
• Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
• Maintain detailed logs for visitor access and package removal, enhancing security protocols and compliance with organizational policies.
• Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
• Document security incidents and actions taken, ensuring transparency and accountability within security operations.
• Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
• Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
• Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
• Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
• Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
• Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Previous experience in hotel security or a related field required (1-3 years preference).
• Ability to remain calm and make sound decisions in high-pressure situations required.
• Ability to operate departmental vehicles, including electric transport vehicles required.
• Basic first-aid certification or ability to administer first aid preferred.
• High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred.
• Knowledge of security systems, safety regulations, and emergency re