Overnight Security-Dispatch Officer

Hyatt Regency Calgary; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel is seeking an Overnight Security-Dispatch Officer to ensure the safety and security of guests and property. The ideal candidate is detail-oriented, excels in a fast-paced environment, and has a passion for ensuring guest safety. Responsibilities include monitoring security systems, responding to emergencies, and collaborating with hotel staff. Apply today to make a difference in a dynamic hotel setting.

Qualifications

• Desire to satisfy the needs of others in fast-paced environments.
• Refined verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Flexibility to work weekends and holidays.
• Proficient in basic computer skills.
• Previous security experience preferred.

Responsibilities

• Respond to guest concerns and coordinate emergency responses.
• Monitor security cameras and restricted areas.
• Document security-related events and handle disturbances.
• Collaborate with hotel staff to address security concerns.
• Implement fire safety procedures and evacuation protocols.
• Safeguard hotel property and confidential information.

Skills

Communication

Observation

Problem Solving

Job description

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Organization: Hyatt Regency Calgary

Summary

An Overnight Security Dispatcher in a hotel plays a crucial role in maintaining the safety and security of guests, staff, and property. Responsibilities include:

• Guest Safety & Assistance: Responding to guest concerns, coordinating emergency responses, and ensuring a secure environment.
• Hotel Surveillance: Monitoring security cameras, alarm systems, and restricted areas to prevent unauthorized access.
• Incident Management: Documenting security-related events, handling disturbances, and working with hotel management to resolve issues.
• Collaboration with Hotel Staff: Communicating with front desk personnel, housekeeping, and maintenance teams to address security concerns.
• Emergency Protocols: Implementing fire safety procedures, medical response plans, and evacuation protocols.
• Asset Protection: Safeguarding hotel property, including valuables, equipment, and confidential information.

If you take pride in keeping guests safe, thrive in a fast-paced hotel environment, and have a keen eye for security, this role is perfect for you! Join our team and be an essential part of hotel operations—apply today and make a difference!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Must be able to work a flexible schedule, including weekends and holidays.
• Proficient in basic computer skills.
• Previous security experience preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other, Information Technology, and Management
• Industry: Hospitality

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